I downloaded the app. It doesn't work. I have the ZTE Valet. I downloaded the app and widget. Neither works. Also, I tried to check my balance on the tracfone website, all I can get is an error message "MSID Code Change Required". I called Customer Service and was told it's an error in the website and they're working on it. Humbug!!! I like the new phone, but as usual hate tracfone service.