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Thread: Phone shipping issues

  1. #1
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    Phone shipping issues

    Why are there always issues with shipping phones for replacement or early edge? Once a week I have a customer come in yelling at me because they sent back their device but still was being charged for it.. is this an issue with Verizon tracking systems or just z lot of cases of customer being lazy and shipping at the last minute?
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  2. #2
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    Quote Originally Posted by vzw-eddie View Post
    Why are there always issues with shipping phones for replacement or early edge? Once a week I have a customer come in yelling at me because they sent back their device but still was being charged for it.. is this an issue with Verizon tracking systems or just z lot of cases of customer being lazy and shipping at the last minute?
    Iv heard verizon has lots of issues tracking.


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