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Thread: Roll Over Data

  1. #1
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    Roll Over Data

    Quick question................

    Does the high speed roll over data happen more than just one month? In other words, can the roll over of data take place every month that the account is active?

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    Quote Originally Posted by lennydude View Post
    Quick question................

    Does the high speed roll over data happen more than just one month? In other words, can the roll over of data take place every month that the account is active?
    as long as you have leftover from previous 30 days and so on and on

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    Quote Originally Posted by lennydude View Post
    Quick question................

    Does the high speed roll over data happen more than just one month? In other words, can the roll over of data take place every month that the account is active?
    It rolls every month, but it doesn't accrue like the old days of rollover data on postpaid where you could build up 12 months worth of unused.

    here, you just get the unused from the last month and that's it

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    It's my understanding that the way it worked was that if you had rollover data, the next month you use up any data add-on packs, then monthly data, then rollover data. So you can't roll data for multiple months.

    I could be wrong but that seemed to be the way that AT&T stated rollover GoPhone data would work.

    Edit- figures, while I wanted to verify that with AT&T's announcement someone else posts. Naturally. Heh.

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    Thank you to everyone

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    Quote Originally Posted by Hogan773 View Post
    It rolls every month, but it doesn't accrue like the old days of rollover data on postpaid where you could build up 12 months worth of unused.

    here, you just get the unused from the last month and that's it
    On the old postpaid accounts, it was rollover voice minutes and not data. There was no need to roll over data because all data plans were unlimited back then. By the way, rollover minutes still exist for customers who still have those service plans. Back before GoPhone included a data allowance with its service plans, data packages were sold separately and you could roll over data packages indefinitely if you purchased another data package before the current one expired or was used up.
    Earl F. Parrish

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    Very interesting...............

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    Quote Originally Posted by lennydude View Post
    Quick question................

    Does the high speed roll over data happen more than just one month? In other words, can the roll over of data take place every month that the account is active?
    It's impossible because you have to use up first the current month data allotment before starting using the rolled over data from the previous month. At best, you can do it every other month.

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    AT&T needs to update the GoPhone TOS. At the time I'm writing this post, it still says this:

    If a Monthly plan includes a data allotment, any unused data allotment does not rollover.
    http://www.att.com/legal/terms.prepaidPlanTerms.html

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    Rollover data - gophone

    Our GoPhone cycle renewed last night. Here's my wife's account page, which shows the extra rollover data she has.

    She has 2.6 GB total for this month: normal 1.5GB on the "$45" plan ($40.50 through Calling Mart), plus the unused data from last month.





    Yeah, she uses only a few hundred MB each month...

    So, every month it will look similar to this. Just extra data in case of emergency.

    • Doesn't hurt us in any way,
    • could help in some scenarios,
    • doesn't cost any extra money.


    Thank you, AT&T.

    _______

    Quote Originally Posted by Pomgup View Post
    AT&T needs to update the GoPhone TOS. At the time I'm writing this post, it still says this:

    http://www.att.com/legal/terms.prepaidPlanTerms.html
    If a Monthly plan includes a data allotment, any unused data allotment does not rollover.
    They'll get around to it. In the meanwhile, ignore anyone who quotes TOS and is not a GoPhone customer.

    Actual customer experience trumps quoting the TOS, as discrepancies like this show.

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    Quote Originally Posted by ChazzMatt View Post
    Our GoPhone cycle renewed last night. Here's my wife's account page, which shows the extra rollover data she has.

    She has 2.6 GB total for this month: normal 1.5GB on the "$45" plan ($40.50 through Calling Mart), plus the unused data from last month.





    Yeah, she uses only a few hundred MB each month...

    So, every month it will look similar to this. Just extra data in case of emergency.

    • Doesn't hurt us in any way,
    • could help in some scenarios,
    • doesn't cost any extra money.


    Thank you, AT&T.

    _______



    They'll get around to it. In the meanwhile, ignore anyone who quotes TOS and is not a GoPhone customer.

    Actual customer experience trumps quoting the TOS, as discrepancies like this show.
    Thanks for the update, ChazzMatt.
    Solid advice right there; it's amazing the amount of interlopers this forum "attracts".

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    Just checked mine and it reads the same. Thanks Chazz
    Attached Images Attached Images  

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    Quote Originally Posted by Pomgup View Post
    AT&T needs to update the GoPhone TOS. At the time I'm writing this post, it still says this:



    http://www.att.com/legal/terms.prepaidPlanTerms.html
    Within that same paragraph is a link to the GoPhone service plans. That link shows the two service plans which have rollover data.

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    Does anyone know how the new rollover data rule changed the way add-on data packages roll over?

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    Quote Originally Posted by Jairzinho View Post
    Does anyone know how the new rollover data rule changed the way add-on data packages roll over?

    Probably no difference:

    1) Extra data package (bought in previous cycle) will carry over as primary data in the new cycle until used up.
    2) Regular monthly data will then kick in.
    3) Rollover data from previous month will be accessed last, if there is any.

    ___________


    Quote Originally Posted by efparri View Post
    Within that same paragraph is a link to the GoPhone service plans. That link shows the two service plans which have rollover data.
    And yet the GoPhone TOS clearly says there is NO rollover data for monthly plans which have a data allotment:

    If a Monthly plan includes a data allotment, any unused data allotment does not rollover.
    So, why would someone click on a LINK in the TOS to see which monthly plans potentially have rollover data, when the TOS plainly states NO monthly plans with data allotments have rollover data?

    We aren't saying there isn't rollover data. Both lennydude's and my posts with screenshots proves there is -- in addition to the AT&T press release and blog posting. Pomgup merely pointing out the TOS cannot be trusted until it's updated.

    Also brings up the question... If that's wrong, what else is wrong?

    So, any posts only referencing the GoPhone TOS will be considered dubious unless backed up by actual GoPhone customers or some other AT&T source.

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