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Thread: Note 7 REcall

  1. #1
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    Note 7 REcall

    We have gotten zero guidance from the company regarding this recall.

    Any info on this would be appreciated.

    What are you guys doing with all the various accessories people want to return? (I think we might have to eat that cost.)

    Also, what is up with the Dymax RMA process. I really can't believe this thing has been down for so long, and now with more RMA's on the way, I would really like to not be creating more of a pile of them.

  2. #2
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    Anyone have any idea yet how we return these and get our money back??? Being out twice per customer without refund sucks.

  3. #3
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    No worries anymore anyone that got one can keep it. All device payment has been canceled.

  4. #4
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    They canceled out all of the DPs and directed the customer online to upgrade and replace.

    Sent from my SM-N930V using HoFo mobile app

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