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Thread: What should my current "wallet" (or whatever Chatr calls it) balance be?

  1. #1
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    Question What should my current "wallet" (or whatever Chatr calls it) balance be?

    When I check, my current credit balance is $35.00.

    I migrated on November 9 and I've only been billed once so far, in mid-November.

    If I got $10 for simply migrating, plus $10 for the first month (of eight) for being on CC prepayment, plus I think I had $5 left in my Mobi Wallet when I migrated (I'm assuming that came along as well), then shouldn't I have $25?

  2. #2
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    $35 is correct.
    Migration $10
    From Mobi $5
    Auto pay first month $10
    Auto pay second month $10

    When you are on auto pay, they do not take money out of your account. They just take money from your CC to pay your monthly plan fees.

  3. #3
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    OK, thanks.

    I thought that for the $10 autopay credit, a "month" would come on each billing date, and I've only been billed once so far.

  4. #4
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    You get $10 right away when you set up auto pay. Then, you get another $10 when they take money on the next anniversary day.

    If you check your account details, you should have 6 bonus $10 payments left.

  5. #5
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    OK, that makes sense.

    Cheers.

  6. #6
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    Please keep track of your account balance and check your balance frequently.

    I got $10 in my account from the autopay on Jan 16. My account balance was $9.50 yesterday(Jan 21). I was in my zone between these days. I was charged 50 cents for sending a picture message on the Jan 19. I called Chatr to get the charge reversed today.

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