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Thread: Samsung Galaxy J3 Sky won't receive calls when turned on

  1. #1
    Join Date
    Jul 2001
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    MA
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    Straight Talk
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    Samsung Galaxy J3 Sky won't receive calls when turned on

    A couple weeks ago I changed my Straight Talk phone from a Moto E to the new Samsung Galaxy J3 Sky.

    Sometimes I turn my phone off at night so I'm not disturbed. I noticed that when I turn it back on in the morning, it won't receive calls, texts or voicemail notifications unless I make a call with it or toggle the data off and on. I didn't realize this was happening and was missing calls and voicemails for days. If I make a call to my phone, it goes right to voicemail like it's not even on the network. But signal is great. I can see a Verizon tower from my window.

    Does anyone else have this problem? Is this normal for Samsung phones?

  2. #2
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    What network does the phone say
    And have you tried doing a factory reset on the phone.

  3. #3
    Join Date
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    The phone says it is on Verizon the network. I'm gonna try a factory reset. Though, I don't have many apps installed.

  4. #4
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    The SKY is a CDMA phone( Verizon ). Plenty of variations on different carriers, but its based off the J3.

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