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Thread: Galaxy J3 Sky won't receive calls or texts when powered up

  1. #1
    Join Date
    Jul 2001
    Location
    MA
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    600
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    Straight Talk
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    Galaxy J3 Sky won't receive calls or texts when powered up

    A couple weeks ago I changed my Straight Talk phone from a Moto E to the new Samsung Galaxy J3 Sky.

    Sometimes I turn my phone off at night so I'm not disturbed. I noticed that when I turn it back on in the morning, it won't receive calls, texts or voicemail notifications unless I make a call with it or toggle the data off and on. I didn't realize this was happening and was missing calls and voicemails for days. If I make a call to my phone, it goes right to voicemail like it's not even on the network. But signal is great. I can see a Verizon tower from my window.

    Does anyone else have this problem? Is this normal for Samsung phones?

  2. #2
    Join Date
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    It's not normal, at least my J3 is working fine and I, also, turn my phone off at night. Maybe try to reboot the system? Or scan it with the anti-virus (avast is nice for this).

  3. #3
    Join Date
    Jul 2001
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    MA
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    Straight Talk
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    I messed with the phone all night. A factory reset seems to have fixed the problem. Don't know why. The phone is new. Not much on it except a few apps that were on my old phone. Do apps corrupt a phone? I'd think the OS which controls the phone and associated chipsets etc would be immune to anything which affects it's basic functions as a phone. Unless you root the phone that is.

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