Congratulations!! I sure hope you enjoy Verizon's services and they beef up their network in a market like Austin...where spectrum is sparse.
I couldn't do it anymore. The fact they are screwing over existing customers like they are is absurd. The way their call centre reps treat customers who have never had a late payment and have stuck with the company through the Nextel merger and all the network vision LIES. Yea and the promise of B41 back home in Alabama two years ago yet not a single site in the state have ticked me off to the point where it's better to pay out my lease and cut ties with Sprint.
Thanks for offering sub-par 3G service in the middle of Austin, 3G/1x on my 800 mile trips back home, rude customer service, and failing to keep existing customers in the loop and providing them with new customer pricing like EVERYONE else has been doing for a while.
Also thanks for offering to put me back on the same plan + over $900 in credits for switching back, but if would have been easier and cheaper for you to just offer me a more recent plan and no courtesy credits (I would gladly have accepted a current plan and NO credits).
So to the remaining 26 million postpaid phone Sprint users, I bid you farewell and have one line on a SERO account I may keep around for testing since it's so inexpensive. But you've lost 3 more seemingly insignificant lines.
I will miss seeing extended 1x and the late night drives trying to find new LTE coverage, but it's time for a phone that just works. The rest of my family can say, hello Verizon!