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Thread: $20 Unlimited ZTE Mobley LTE Hotspot Setup and Troubleshooting thread

  1. #31
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    I am trying to order this and the reps don't know jack. Keep telling me my 2013 subaru doesn't qualify. The mobley says 1996 or newer.

  2. #32
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    Quote Originally Posted by redwood66 View Post
    I am trying to order this and the reps don't know jack. Keep telling me my 2013 subaru doesn't qualify. The mobley says 1996 or newer.
    In my experience, it's been nightmarish trying to order and activate a mobley. I've been sent at one point to 6 different reps and taking up about 5 hours of an evening getting one activated. It's like you finally find one rep that "gets it" and knows what to do. It's ridiculous.
    ATT 500GB WHPI /AT&T Unlimited Plus Multi Line:2015-Present
    Verizon: 2008-2016 (UDP)
    Sprint: 2008-2014
    Alltel:2005-2008
    Cingular:2006

  3. #33
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    These people are idiots and can't make it happen. My local store does not stock them either.

  4. #34
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    Really they want to run a credit check on me to setup this device

  5. #35
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    Quote Originally Posted by ROLLTIDE View Post
    Really they want to run a credit check on me to setup this device
    Do you have an AT&T account?

  6. #36
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    Quote Originally Posted by macher52 View Post
    Do you have an AT&T account?
    Not a mobile account but I have other products with them

  7. #37
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    Bestbuy has them and will ship me one for $99 and I guess I could return it if they could not set up the unlimited account. The guy at ATT on the phone could not even sell the device to me.

  8. #38
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    Quote Originally Posted by redwood66 View Post
    I am trying to order this and the reps don't know jack. Keep telling me my 2013 subaru doesn't qualify. The mobley says 1996 or newer.
    Well in their defense there are certain newer cars it does not work so well with like mine. I have a plug in hybrid and the OBD2 port only has power if the gas engine is running. It's weird it comes on when I first power up the car then as long as I stay in electric it goes off.
    Alex
    Teamsters Local 399
    "American by birth, teamster by the grace of God"

  9. #39
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    I bought one last week and I spent all day Friday getting it switched from the 1 gig plan.

    I was an att customer for years but I am sick of them.

    I switched to project Fi and installed the mobley as a way for the kids to stream on road trips and for us to add a 4th carrier when traveling.

    I had 4 phones and 5 data devices on att. My intent was to keep a hot spot and a mobley on att. After Friday the mobley will be the only device kept.

    Sent from my Nexus 6P using HoFo mobile app

  10. #40
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    I think this might be more trouble than it is worth. I will probably stick with the new WHPI with the 250GB plan.

  11. #41
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    Quote Originally Posted by astrand1 View Post
    Well in their defense there are certain newer cars it does not work so well with like mine. I have a plug in hybrid and the OBD2 port only has power if the gas engine is running. It's weird it comes on when I first power up the car then as long as I stay in electric it goes off.
    Ya it even states that in the manual, not compatible with electric cars.


    Sent from my iPhone using Tapatalk
    AT&T Unlimited Plus with Netgear DC112A
    $20 Mobley stand-alone hotspot for home internet


    Unlimited ZTE Mobely Hotspot

  12. #42
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    Quote Originally Posted by redwood66 View Post
    I think this might be more trouble than it is worth. I will probably stick with the new WHPI with the 250GB plan.
    Ya using the mobley is actually quite easy, getting someone to activate it is the problem


    Sent from my iPhone using Tapatalk

  13. #43
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    finally setup after 2 hours but they have to mail me a sim card

  14. #44
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    I called the connected car # to ask if I could get a page number or something to tell reps when activating the mobley he said he couldn't give that info out.

    All he said tell the rep to looks at the connect car article page, it will confirm that the mobley is eligible for the $40 stand-alone plan.

    Promotions started January 27th.


    Sent from my iPhone using Tapatalk

  15. #45
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    The hang up I got is they wanted me to have the $60 unlimited plan first then I can add this to it. No standalone. Also they told me they have no mobleys to sell. I think it was much easier to add the WHPI 250gb because we had a plan code name. Oh well. I am still happy I got that set up.

    Thank you for trying mexican-bum!

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