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Thread: $20 Unlimited ZTE Mobley LTE Hotspot Setup and Troubleshooting thread

  1. #811
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    Quote Originally Posted by hatoncat View Post
    You were misinformed about the plan being pulled. It was in DataConnect as of last night. The only plan being pulled is WHPI from Unlimited Choice/Plus. And please don't ask me if that also applies to hotspots - I don't have clarity and couldn't answer if I did.

    Before anyone freaks, all current plans are being grandfathered, even WHPI on Unlimited Choice/Plus.

    CCSUDP is consumer only. If you tried with any business account (except for FAN customer-liable) that might explain why they couldn't find it.
    I was at store myself and I looked through all options individual and mobile share option, only 1GB plan and then also it was giving error of Samsung code. Also I was doing it at personal account. It never was Data lConnect plan, it was Connected car unlimited plan for $20. Their website still shows as available but when you order it gets denied.


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  2. #812
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    Quote Originally Posted by hatoncat View Post
    You were misinformed about the plan being pulled. It was in DataConnect as of last night. The only plan being pulled is WHPI from Unlimited Choice/Plus. And please don't ask me if that also applies to hotspots - I don't have clarity and couldn't answer if I did.

    Before anyone freaks, all current plans are being grandfathered, even WHPI on Unlimited Choice/Plus.

    CCSUDP is consumer only. If you tried with any business account (except for FAN customer-liable) that might explain why they couldn't find it.
    It certainly is for CRU, it’s been advertised in print literature and also on Premier. Not sure where you got that from.

  3. #813
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    hatoncat is wrong, it was available for CRU but now seems to be pulled off.

    Can anyone confirm apart from pfwarrior, that its also not available for consumer.This effectively means that they have pulled the plug on the $20 mobley plan..it was TGTBT.... RIP Mobley plan!

  4. #814
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    Quote Originally Posted by paranoid87 View Post
    hatoncat is wrong, it was available for CRU but now seems to be pulled off.

    Can anyone confirm apart from pfwarrior, that its also not available for consumer.This effectively means that they have pulled the plug on the $20 mobley plan..it was TGTBT.... RIP Mobley plan!
    I tried within the last day and they said it was scrapped. I wonder why they pulled it? Couldn't be because it's being abused as is. Oh wait...
    ATT 500GB WHPI /AT&T Unlimited Plus Multi Line:2015-Present
    Verizon: 2008-2016 (UDP)
    Sprint: 2008-2014
    Alltel:2005-2008
    Cingular:2006

  5. #815
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    So does this mean that current subs to the connect car will get to keep theirs as a grandfathered plan?

  6. #816
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    Quote Originally Posted by Cedius View Post
    So does this mean that current subs to the connect car will get to keep theirs as a grandfathered plan?
    YES, any plan changes however would mean you cannot go back kinda like Verizon (Old gUDP)...

  7. #817
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    $20 plan is dead for new orders. I tried to order online today, started a chat with an agent. The agent said the $20 plan is 'in the system' but can't be ordered online. Order the $60 plan and then we'll change it to $20 I was told. Did that, got transferred to another chat agent, they couldn't change the $60 plan to the $20 plan. Transferred me again to 'Loyalty' agent, they couldn't change the plan either. I told them that tripling the cost from $20 to $60 is terrible. Cancelled the order. One hour wasted. I'll keep my existing $20 Mobley and investigate moving my family shared plan to another carrier.

  8. #818
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    Quote Originally Posted by kallsop View Post
    $20 plan is dead for new orders. I tried to order online today, started a chat with an agent. The agent said the $20 plan is 'in the system' but can't be ordered online. Order the $60 plan and then we'll change it to $20 I was told. Did that, got transferred to another chat agent, they couldn't change the $60 plan to the $20 plan. Transferred me again to 'Loyalty' agent, they couldn't change the plan either. I told them that tripling the cost from $20 to $60 is terrible. Cancelled the order. One hour wasted. I'll keep my existing $20 Mobley and investigate moving my family shared plan to another carrier.
    There's really nothing "horrible" about changing this plan, as it was being abused heavily for the small price. No one in their right mind would give unlimited depri'd hotspot home access for $20. Any other speculation saying otherwise is just wrong. ATT made a mistake, as this was supposed to be in a car in limited times or travelling, but didn't conduct a risk assessment on how it could be abused.

  9. #819
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    Hi, I hope I can find an answer here,,, how many of you bought the mobley from novotech? I did,,, and had to change the apn to broadband,,, now I am wondering why it will not get the newer firmware update so that I can tell it to not go to sleep! Is there a problem with this device because for one thing on the box it says its unlocked. Is that why I am not getting the update from att? They tried to force the update and my mobley would not allow it! Any ideas? I know I am lucky to have even gotten the $20/month unlimited plan from them, but I would like it to stop going to sleep or shutting off after two hours!

  10. #820
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    Quote Originally Posted by jgny View Post
    Hi, I hope I can find an answer here,,, how many of you bought the mobley from novotech? I did,,, and had to change the apn to broadband,,, now I am wondering why it will not get the newer firmware update so that I can tell it to not go to sleep! Is there a problem with this device because for one thing on the box it says its unlocked. Is that why I am not getting the update from att? They tried to force the update and my mobley would not allow it! Any ideas? I know I am lucky to have even gotten the $20/month unlimited plan from them, but I would like it to stop going to sleep or shutting off after two hours!
    no need to cross post in multiple threads. if you bought it from a supplier/carrier other than AT&T, good luck getting software updates. it would be one thing if you bought it second hand and it originated on AT&T but usually carriers only push updates to a list of serial #s/ESNs/etc that were shipped to them or associated on the back-end.

  11. #821
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    Hi is it still possible to add an additional $20 unlimited plan to an already existing unlimited stand alone. I have one standalone mobley unlimited plan and want to add another. Thank you in advance.

  12. #822
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    Well, they are called stand alone plans...... I know you can have multiple stand alone plans, but I don't know if having one already will help them decide if you can get another. Call and ask em....
    "Follow Your Bliss" - Joseph Cambell

  13. #823
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    Has anyone been able to root the mobley's firmware and get information on the device's hardware/chipset? Perhaps the ability to change the mobley's APN?

  14. #824
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    Quote Originally Posted by Barney Bounds View Post
    Has anyone been able to root the mobley's firmware and get information on the device's hardware/chipset? Perhaps the ability to change the mobley's APN?
    Nobody has needed to. It's not a great router for other carriers and there's no need to change the APN on AT&T. It's a pretty stock Qualcomm MDM implementation with a pretty stock router stack.

    If you want to tinker, there are far better devices and routers to do it with.
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  15. #825
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    So I don't want to alarm anyone, but are y'all seeing this nonsense in myATT? It says I have an overage alert for Xgb for $Y, but not showing the actual values. Also, how can I have 1gb of unlimited? Is their site just broken?

    It does say I'm still on the connected car unlimited plan thank Christ.

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