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Thread: Moto G4 no 3g or 4g since 7.0 update

  1. #1
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    Moto G4 no 3g or 4g since 7.0 update

    I think something is wrong with the APN list. I read somewhere that putting in a GSM sim card to 'reset' this list fixes the issue, but I've had no luck. I have a friend with the same exact phone experiencing the same exact problem on Straight Talk. Calling, text, and wifi all work fine. Any ideas of things to try short of a factory reset?

  2. #2
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    Have you tried a Network settings reset? It's under Settings > More on my Android 7 phone, but the following suggests Motorola probably moved it in their software.
    https://www.verizonwireless.com/supp...e-base-207291/
    https://www.google.com/url?sa=t&rct=...EcUc4dvexbZNRw

  3. #3
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    Thanks I will definitely give that a try tonight

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    My Moto G4 on PP is showing TRACFONE. VZWENTP as the APN. Works fine. What APN is listed for your G4?

  5. #5
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    Quote Originally Posted by aKansasKid View Post
    My Moto G4 on PP is showing TRACFONE. VZWENTP as the APN. Works fine. What APN is listed for your G4?
    The apn setting is wrong, using the old one. I will try to edit it, there is no option to add a new apn.

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