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Thread: WTF? AT&T charges $36 to change your phone number?!?!?!!?

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    WTF? AT&T charges $36 to change your phone number?!?!?!!?

    Are you kidding me?!?!!?!?

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    They are kidding. Indeed

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    Quote Originally Posted by smokieunc View Post
    They are kidding. Indeed
    Is there a way to bypass this charge? It's outrageous.

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    Outrageous? It's less than the cost of taking your SO out to a fairly decent restaurant. How often do you change numbers anyway?

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    Charging a fee discourages customers from routinely changing them. This is nothing new, been this way on At&t since at least 2001. I imagine it is similar on all major carriers. I am certain that under certain circumstances the fee is waived.
    If I'm annoyed and you're annoyed, does that make us a paranoid ??

    Sarcasm is a fine art...

    "Don't believe everything you think"

    It's not a matter of if you win or lose, it's how you assign the blame

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    Was this the first time you are doing a phone number change cause first time is suppose to be free

    Sent from my VS987 using HoFo mobile app

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    If you don't change it that often sometimes they will waive the fee

    that ain't me I'm from Buffalo
    Sent from my windows phone

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    The first number change is free. After that, they charge you.


    Verizon iPhone 7+ 128 GB Jet Black & Verizon iPad Pro 9.7 32 GB Space Gray
    iPhone 7+ on the Verizon Network
    iPad Pro 9.7 on the AT&T Network

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    I think I paid for changing my number and that was the first time.

  10. #10
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    My daughter had to change her phone number, and Cricket charged $15. My mother had to change hers, and Verizon didn't charge for doing it (they could have waived any charge since it was her first/only time).

    You could argue that charging $36 is higher than it should be, but I don't think it's out of bounds for a service that one should only have to do once or twice in their lifetimes.

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    Show them! Switch all your lines to Cricket!
    Get $25 credit by switching to Cricket Wireless! Then $250 by referring others! Same AT&T signal! Click here!

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    Quote Originally Posted by veriztd View Post
    Charging a fee discourages customers from routinely changing them. This is nothing new, been this way on At&t since at least 2001. I imagine it is similar on all major carriers. I am certain that under certain circumstances the fee is waived.
    Well you are wrong. It is FREE to change your number on Verizon as much as you want as long as you do it online yourself.

    Why on earth would AT&T want to discourage phone number changes? How does it harm AT&T?

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    Quote Originally Posted by chrisbrown32 View Post
    Was this the first time you are doing a phone number change cause first time is suppose to be free

    Sent from my VS987 using HoFo mobile app
    I ported in my number and was going to change it online and it said it was $36 to do it even if I did it myself online.

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    Quote Originally Posted by kb7qdi View Post
    My mother had to change hers, and Verizon didn't charge for doing it (they could have waived any charge since it was her first/only time).
    It's free to change your number on Verizon if you do it yourself online and you can do it as much as you want for free although I think the system only allows maybe 5 number changes per billing cycle.

    Quote Originally Posted by kb7qdi View Post
    You could argue that charging $36 is higher than it should be
    Um yeah. It's outrageous.

    Quote Originally Posted by kb7qdi View Post
    but I don't think it's out of bounds for a service that one should only have to do once or twice in their lifetimes.
    Says who? I change my number frequently and I know others who do also. You may not but that doesn't mean that your choice is relevant to another's.

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    Quote Originally Posted by blacksurfer View Post
    Show them! Switch all your lines to Cricket!
    I will keep the stand alone connected car line but the voice line is going.

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