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Thread: Unlocked Verizon iPhone 6 that has been used on Cricket to Sprint. Will it work?

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    Unlocked Verizon iPhone 6 that has been used on Cricket to Sprint. Will it work?

    I did use the search. Forgive me if I missed this exact problem.

    Girlfriend has an unlocked Verizon iPhone 6 that was purchased directly from Verizon.

    Girlfriend has been using it on Cricket for the past year.

    Girlfriend wants to switch to Sprint to take advantage of new deals with her family and the family plan.

    Sprint store (Not corporate) straight up refused to even try to get the phone working. They told her in almost these exact terms that "the Cricket SIM has magically taken over her phone and even though it's an unlocked Verizon iPhone 6 that it can no longer be used on any other service in the world."

    Is this true? I do not see how this is technologically possible.

    Thanks in advance.

    x/posted to Cricket

    Edit: Anyone know the phone number for Sprint technical support? I was given 855-899-7924 by Sprint at their normal 800 number. They told me they did not have the capability to transfer me and that I had to call that number. That number is no longer in service. Wonderful.

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    Try this. Check eligibility.
    https://www.sprint.com/en/landings/b...hone.html#faqs

    Eligible devices include (domestic versions):

    iPhone 7 (Verizon only)
    iPhone 7 Plus (Verizon only)
    iPhone SE
    iPhone 6s
    iPhone 6s Plus
    iPhone 6
    iPhone 6 Plus
    iPhone 5s (Verizon only)
    iPhone 5c (Verizon only)....
    As a US citizen I have the right to criticize my government. My thanks for this is endless in magnitude.

    Fascism is here led by a hypersensitive psychopathic dictator having complete power, obsessively suppressing criticism, regimenting industry & commerce. Emboldening racism & aggressive nationalism.

    Red Pocket (AT&T) $255yr UTnT 3GB
    AirVoice (AT&T) $20mo UTnT 50MB
    T-Mo Gold Rewards $10yr exp ext
    Tello (Sprint) $5 1+call/3mo=no exp x2

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    Thank you. She told them about the list on their website. They still refused. When I called the 800 number I told them about the list on their website and they still said "I don't know if it will work."

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    Quote Originally Posted by batman420 View Post
    Thank you. She told them about the list on their website. They still refused. When I called the 800 number I told them about the list on their website and they still said "I don't know if it will work."
    As long as the phone is unlocked then there should be no issues activating it with a sprint account and sprint sim card.

    Sent from my SM-G950U using HoFo mobile app

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    Get corporate involved.

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    Quote Originally Posted by jwrunyon41722 View Post
    As long as the phone is unlocked then there should be no issues activating it with a sprint account and sprint sim card.

    Sent from my SM-G950U using HoFo mobile app
    That was my understanding. Thanks.

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    Quote Originally Posted by zapjb View Post
    Get corporate involved.
    That's the next step. Thanks.

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    Isn’t putting an active Sprint SIM card in there a good way to test it out? Or even an inactive SIM... one that will still offer an LTE signal.


    Verizon iPhone 7+ 128 GB Jet Black & Verizon iPad Pro 9.7 32 GB Space Gray
    iPhone 7+ on the Verizon Network
    iPad Pro 9.7 on the AT&T Network

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    Quote Originally Posted by batman420 View Post
    Sprint store (Not corporate) straight up refused to even try to get the phone working. They told her in almost these exact terms that "the Cricket SIM has magically taken over her phone and even though it's an unlocked Verizon iPhone 6 that it can no longer be used on any other service in the world."

    Is this true? I do not see how this is technologically possible.
    No, it's not. No SIM card magically or permanently takes over the device.

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    Don't bother going to Sprint reseller stores. They want to sell you a phone and will lie about your phone to try and scam you. Always go to a corporate Sprint store.

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    Quote Originally Posted by freakonomics101 View Post
    Isn’t putting an active Sprint SIM card in there a good way to test it out? Or even an inactive SIM... one that will still offer an LTE signal.


    Verizon iPhone 7+ 128 GB Jet Black & Verizon iPad Pro 9.7 32 GB Space Gray
    Yes it is. I told her to ask about doing that. They refused.

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    Quote Originally Posted by i0wnj00 View Post
    No, it's not. No SIM card magically or permanently takes over the device.
    I was 99% sure that was the case. I thought it was pretty ludicrous they would even try to pull that BS.

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    Quote Originally Posted by new-toy View Post
    Don't bother going to Sprint reseller stores. They want to sell you a phone and will lie about your phone to try and scam you. Always go to a corporate Sprint store.
    Thanks for that tidbit.

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    Quote Originally Posted by i0wnj00 View Post
    No, it's not. No SIM card magically or permanently takes over the device.
    This is true with Sprint, there are numbers that are on the device itself that must be entered into their system to properly activate the phone and all the features. Sprint doesn't work like AT&T in this aspect.

    Sent from my SM-G950U using HoFo mobile app

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    Even with sprint corporate stores it will be a fight. Last time I ended up having to activate a non sprint purchased iPhone at the corporate store they kept stalling and telling me they had no SIM cards or I had to call CS or some other excuse. After the 2nd time ordering a SIM card from phone CS they sent me the right one and sent me back in to store since they refused to activate the SIM card over the phone. I went back in to the store and I was there 2 hours because of errors in their system or their computers were slow blah blah blah. After leaving the store with the usual "it can be 2 hours before the phone works disclaimer " phone did not work after a day. Called phone CS and they magically got it to work. Then I get a CS summary through email and wouldn't you know it: I now had a 2 year contract on an add a line with an iPhone that I supplied and an activation fee billed.

    Called CS back and after another hour on the phone and being transferred several times they reversed the contract and activation fee.

    The lesson here is that Sprint sucks big time with BYOD. Also be prepared for incompetence, be prepared to be patient, and be prepared for having time to fix mistakes made by either unwilling or incompetent reps. Best of luck to you.

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