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Thread: How to avoid double billing on first bill?

  1. #1
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    How to avoid double billing on first bill?

    So I've converted about 5 friends to the lower out of province plan rate.

    My method is as follows:

    Change number to out of province few days before billing cycle ends > Day of new billing cycle change plan > Next day port in local number

    The first 3 people I did this for it worked fine - no double billing. However the last 2 people I did recently got double billed. Does the procedure I'm using above not leave enough time to avoid double billing? What other methods can I try?

    I did explain to them that it will 'self correct' but would rather not have to 'explain' myself to a friend that's worried this is some kind of problem. Thank you.

  2. #2
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    Bump. Reviewed the old 1000+ post thread and didn't find any solutions. Wondering if there is one.

  3. #3
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    How to avoid double billing on first bill?

    Its a 50/50 sometimes it works sometimes it doesn't...you can try and wait another day and see if that helps so port after 48 hrs may be...

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    Wait, obviously. Don't make any changes until the invoice amount shows in Account History.

  5. #5
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    Quote Originally Posted by 5714 View Post
    Wait, obviously. Don't make any changes until the invoice amount shows in Account History.
    Do you mean billing?

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