Results 1 to 10 of 10

Thread: verizon prepaid customer service

  1. #1
    Join Date
    May 2016
    Posts
    81
    Feedback Score
    0

    verizon prepaid customer service

    is it impossible to talk to a live person?

  2. #2
    Join Date
    Jan 2005
    Posts
    1,752
    Device(s)
    iPhone 7+
    Carrier(s)
    Verizon
    Feedback Score
    0
    It would seem so. I made several attempts this weekend before trying live chat.
    I gave into temptation, and bought the iPhone X, even though I had a perfectly good, though oversized, 7+.

  3. #3
    Join Date
    May 2016
    Posts
    81
    Feedback Score
    0
    i can't even get live chat...all i can get is that automated robot chat

  4. #4
    Join Date
    Apr 2009
    Location
    Miami, Florida, United States
    Posts
    102
    Carrier(s)
    AT&T
    Feedback Score
    0
    I am able to get a overseas customer service representative when I call In to my att prepaid phone customer service number. When I keep dialing zero.

    Sent from my LG-K371 using HoFo mobile app

  5. #5
    Join Date
    Jan 2005
    Posts
    1,752
    Device(s)
    iPhone 7+
    Carrier(s)
    Verizon
    Feedback Score
    0
    With verizon, at some point it complains about your mistakes and hangs up.

  6. #6
    Join Date
    Dec 2015
    Posts
    782
    Feedback Score
    0
    Call (855)-600-2892. You get a live person every time. (Shhhhh, don't tell anyone else).

  7. #7
    Join Date
    Apr 2014
    Posts
    3,945
    Device(s)
    iPhone 7+ 128 GB Jet Black
    Carrier(s)
    Verizon
    Feedback Score
    0
    Press 7, 3, 3.


    Sent from my iPhone using Tapatalk
    iPhone 7+ on the Verizon Network
    iPad Pro 9.7 on the AT&T Network

  8. #8
    Join Date
    Jul 2007
    Location
    PNW
    Posts
    1,977
    Device(s)
    Pixel 2 XL Turbo 2
    Carrier(s)
    VZW prepaid
    Feedback Score
    0

    Thumbs up

    Quote Originally Posted by new-toy View Post
    Call (855)-600-2892. You get a live person every time. (Shhhhh, don't tell anyone else).
    Thanks. Just called this number and a knowledgeable Verizon Prepaid (native English speaker) rep picked up the phone after a couple rings. She was very sharp and helpful.

    No additional buttons to push to get to a rep using this number apparently.

  9. #9
    Join Date
    Dec 2015
    Posts
    782
    Feedback Score
    0
    Quote Originally Posted by taoman54 View Post
    Thanks. Just called this number and a knowledgeable Verizon Prepaid (native English speaker) rep picked up the phone after a couple rings. She was very sharp and helpful.

    No additional buttons to push to get to a rep using this number apparently.
    You're welcome. I got that number from a prepaid rep after I made it clear that I was very disappointed in how Verizon treats prepaid customers and tries it's best to make it impossible to talk to a rep. She apologized and gave me that number.

  10. #10
    Join Date
    Oct 2012
    Posts
    110
    Feedback Score
    0
    Quote Originally Posted by new-toy View Post
    Call (855)-600-2892. You get a live person every time. (Shhhhh, don't tell anyone else).
    Thanks, added to my contacts
    I use 800-922-0204 and get through with a minimum of annoying prompts

Similar Threads

  1. Working at Verizon at Customer Service
    By neilson in forum VZW Employees and Agents Forum
    Replies: 13
    Last Post: 04-30-2009, 11:20 AM
  2. I love Verizon's customer service
    By ToddD81 in forum Verizon Wireless
    Replies: 15
    Last Post: 01-20-2005, 11:12 PM
  3. ATTN: Verizon PREPAID Customers...
    By Gopedder02 in forum LG
    Replies: 11
    Last Post: 05-17-2004, 11:34 PM
  4. verizon tops Customer Service Satisfaction Survey
    By whizKid in forum Verizon Wireless
    Replies: 3
    Last Post: 01-27-2004, 07:46 PM
  5. Rave for Verizon Wireless Customer Service
    By shianh in forum Verizon Wireless
    Replies: 9
    Last Post: 06-12-2003, 06:55 PM

Tags for this Thread

Bookmarks