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Thread: Chatr Retentions

  1. #1
    Join Date
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    Chatr Retentions

    With the 20% increase in service charges for Chatr's most loyal and long term customers, I need to crunch some numbers and try to decide if it's worth staying with Chatr anymore.

    Has anyone talked to their retention team? Are they helpful at all? Did you do the usual, "I want to cancel" and they transfer you, or is there a direct line?

    On that note, has anyone managed to get Public or even Freedom to match a Chatr plan?

    I like having a mobile plan that includes 20gb of data, but the speed cap and geographic restrictions may not be good enough to pay 20% more...
    Looking forward to Wind LTE!


    I can't wait for this to be the norm on wireless!

  2. #2
    Join Date
    Oct 2016
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    Mobilicity -> WIND Mobile -> Public Mobile
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    Quote Originally Posted by canadian_kool View Post

    On that note, has anyone managed to get Public or even Freedom to match a Chatr plan?
    Public doesn't have customer service. What you see is what you get, assuming that their backend/system/billing is working properly and hasn't glitched out.

  3. #3
    Join Date
    May 2015
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    Quote Originally Posted by phoneseeker101 View Post
    Public doesn't have customer service. What you see is what you get, assuming that their backend/system/billing is working properly and hasn't glitched out.
    Glitches are not always bad
    I had an account keep getting positive credits
    Had no phone bill for like 9 months

    And this is NOT from rewards
    Public $120 Province Wide + 12GB - $6 Autopay - $6 Loyalty - $42 Refer = $22 per Month
    Telus SK North American Wide 7GB = $65
    Chatr (Mobi) $40 North America Wide + 6GB + 30 Mins Roaming

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