SMS/email and roaming

[schlaager]

Friday, I changed my phone from an Ericsson a1228d to a Nokia 3360, changed my plan to a Nation 350, and ordered the wireless internet.

Before this, I had just basic SMS messaging, where they would charge me $.10/message. I ordered the "bucket" on Friday because i started sending/receiving too many messages.

Before Friday, while I was roaming I could receive SMS messages. But now, I can't. I'm in the Chicago market and I think that I was roaming with Verizon before. When I try to send SMS with my new phone it says "No Service Support!" or some such.

Anyone know what might be going on, and how I could get it back to being able to receive SMS while roaming? Customer service isn't available until Monday, and I'd like to see if it's a phone issue first.

[ericctc]

I think that you are roaming on Verizon's analog network that's the reason why you can't send SMS. I think that only digitial service can provide the SMS service. I was in Chicago about a year ago. I was able to send and receive SMS. I'm using the GSM system and I was roaming on Voicestream's network.

[schlaager]

I think you're right, because I don't see the big "D" on my phone. So, how do i make it always look for digital service? I know there's digital out here, because of my old phone...

[I have a phone]

if you just got the handset it sounds like they haven't sent you an IRDB download yet. Call cus svc and ask. The reason I say this is that you shouldn't be roaming on Verizon, you should be picking up Cingular's Chicago property