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Thread: How long does it ring before it goes to voicemail?

  1. #1
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    How long does it ring before it goes to voicemail?

    When other people call our cellphones, how many seconds does the call take before being forwarded to the voicemail? Is it all same for all Verizon phones or are there different lengths for different phones?

    Thanks!

    (BTW, I'm getting the Audiovox CDM 8900 in a week.)

  2. #2
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    I believe VZW sets the number of rings, which is adjustable by them to some extent, upon your request. It should be independent of the brand or model of phone

  3. #3
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    My rings 6 times, which I think is a bit excessive. Some people have thought that I didn't have voicemail because it took so long to get to it. I wish I knew how to change it, but I'm not sure how. Does anyone know if there's a way to do this?

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    It also depends on the slot cycle setting on your phone and how long a slot cycle the tower allows. Some phones are set to check for incoming calls every 1.28 seconds, others check every 2.56 seconds or 5.12 seconds. Longer slot cycles like 10.24 or 20.48 seconds are possible, but most towers don’t allow slot cycles longer than 2.56 seconds.

    If the tower thinks that it has lost contact with your phone incoming calls may go directly to voicemail with no rings.

  5. #5
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    System default setting is 30 (32) seconds = 8 rings assuming your phone is on and in touch with the network, if not, the call will usually go directly to voicemail with no rings. You can request a shorter period of time. I have found that 20 seconds is about right in the professional world. This setting yields 4 rings. If you have a ported number, you caller might hear a split ring before the first "Verizon" ring. In that case it can be 5 rings with a 20 second setting. Under most conditions, a 20 second setting will equate to about 14 seconds of actual ringing on your phone. This takes into account the slot cycle and the porting issue. Certain ported numbers can be extra tricky to get changed sometimes, even though the system will show the setting as having been changed it does not load. Persistance and upper level support, can eventually get it done.

  6. #6
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    When you say "4 rings" or "5 rings", what do you mean?

    Do you mean 5 times of a ringtone that rings? or ..?

  7. #7
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    Originally posted by coolium
    When you say "4 rings" or "5 rings", what do you mean?

    Do you mean 5 times of a ringtone that rings? or ..?
    He means the caller hears 4/5 rings. Your ringtone will play x number of times depending on how long it is.

  8. #8
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    I just called Verizon about this... they said that you can change the number of rings to get to your voicemail. This information is stored on a computer in a phone switch room (not on your phone).

    Mine was set at 6, which is the default. I think i'll change it to 4.

  9. #9
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    Correct, your "ring" on your phone might be music and not a repeating tone. If it is a "ring" type sound, don't assume that its "rings" match what the caller is hearing.

  10. #10
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    so...

    how or where do you change??

    in order to 'edit' your length of ringings??

  11. #11
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    You call up Verizon tech support and request a change.

  12. #12
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    Verizon customer service can set this on their end... BTW, it is set in number of seconds, not number of rings....

    20 seconds comes out to roughly 4-5 rings, which is where I changed mine... they will default you to 30 seconds, which IMO is too long.

    -Michael
    Current device: iPhone 4S 32GB (white)
    Verizon customer from 1998 to 2009, same account, same phone #
    AT&T customer -- ported to AT&T for iPhone in 2009 ...

  13. #13
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    Whoa! Ya learn something new every day! I've been in the business almost 20 years, and I didn't know they'd change this for a customer.


  14. #14
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    You can also change this in your voice mail setup under administrative options. There is an option somewhere for short prompt or long prompt which is Verizon-speak is 4 rings or 6 rings.

  15. #15
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    i called verizon and changed mine a while back.. it used to take forever to go to voicemail now it goes there after about roughly 4 rings

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