If you think that having a MWI is the most important thing for you then yes, you should think about finding a service that gives you what you want. Many people would prefer a MWI but it's not so important that they'd leave the service because of it. Contrary to what folks might want to believe T-Mobile is not the odd duck or the only service that uses that method of notifying for voicemail. Yes, it would be nice if they implement it, but if you are so dissatisfied with T-Mobile because they haven't implemented a MWI instead of a regular SMS notification you probably should find something that works better for you. Considering that this "campaign" has been going on for only a few weeks I'm really not sure quite what everyone is expecting. If they're expecting the whole system to be changed overnight they're likely in for a disappointment.
Originally posted by Paulie
Not to knock the thread or anything, but the only way anybody is going to accomplish anything is if a large number of people started to cancel their service citing the VMI as the reason.
Otherwise, calling them and faxing them is doing SQUAT. The only people you are educating are newbie phone reps who can do absolutely nothing. They could pass on the message, but the same message has been passed on many many times already.
Anybody in the company who actually has decision making powers is well aware about the VMI, it is the least of their concerns.
With current methods, I wouldn't expect any changes anytime soon or in the near future. Other then wasting bandwidth and time, this effort is too small and insignificant to get any message across.
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