Upgrade Eligibility for Higher Priced Plans

[whgp]

Does anyone know if higher priced plans (I'm on the $99 plan + all the extras) are eligible for an upgrade earlier than less expensive plans?

thanks!

[the_newbie]

If you mean a phone upgrade, you should be able to upgrade one year into a two year contract with high-end plans.

On a one year contract, it will probably be the standard 10 months.

[Alias]

only people on plans $149.99 and higher can upgrade early. Actually those people can upgrade every 6 months with 2 year pricing s long as they stay on 2 year contracts.

[Southbay]

Originally posted by Alias
only people on plans $149.99 and higher can upgrade early. Actually those people can upgrade every 6 months with 2 year pricing s long as they stay on 2 year contracts.

Accounts @ $49.99 can upgrade at 12 months into a 24 mo contract.

Of course you must forgoe the $100 NE@ credit.

[kellybrf]

not true anymore, they must be on $59.99. however, now they can upgrade to any phone instead of just camera/ptt/pda

[Alias]

Originally posted by Southbay
Accounts @ $49.99 can upgrade at 12 months into a 24 mo contract.

Of course you must forgoe the $100 NE@ credit.

That is not actually true. There may be instances where customers are given early upgraes by CS, but that is definitely NOT policy. Here is a quick run down....

Cellular Customer Agreement related to most recent equipment purchase must be expired or have two months or less remaining.

*Customer with price plan access of $39.98 or below must have two (2) months or less remaining of their contract. (Refer to Equipment Eligibility Upgrade Field in ACSS).

*Customer with price plan access of $39.99 - $74.99 must have four (4) months or less remaining on their contract. (Calculate two months back from the date in the Equipment Eligibility Date Field).

*Customer with a price plan access of $75.00 or higher must have six (6) months or less remaining on their contract. (Calculate four months back from the date in the Equipment Eligibility Date Field).


This is the policy...

[whgp]

Originally posted by Alias
*Customer with a price plan access of $75.00 or higher must have six (6) months or less remaining on their contract. (Calculate four months back from the date in the Equipment Eligibility Date Field).

So being that I am on a $99 plan, I am eligible for a phone upgrade every 6 months, at promotional price?

[Alias]

Originally posted by whgp
So being that I am on a $99 plan, I am eligible for a phone upgrade every 6 months, at promotional price?

yes, if you are on a 1 year deal...otherwise it would be 1.5 years from activation date....which is actually 6 months from the end of your 2 year contract if you are on a 2 year deal.

[Southbay]

Originally posted by Alias
That is not actually true. There may be instances where customers are given early upgraes by CS, but that is definitely NOT policy. Here is a quick run down....

Cellular Customer Agreement related to most recent equipment purchase must be expired or have two months or less remaining.

*Customer with price plan access of $39.98 or below must have two (2) months or less remaining of their contract. (Refer to Equipment Eligibility Upgrade Field in ACSS).

*Customer with price plan access of $39.99 - $74.99 must have four (4) months or less remaining on their contract. (Calculate two months back from the date in the Equipment Eligibility Date Field).

*Customer with a price plan access of $75.00 or higher must have six (6) months or less remaining on their contract. (Calculate four months back from the date in the Equipment Eligibility Date Field).


This is the policy...

I knew I had read that some place else before.... but I was too lazy to search that "new policy."

Anyways, my search found this thread which basically says the same thing:

Killer_Fork wrote:
These are the current upgrade offers:

10 months into a 1yr contract = promo price reguardless of Price plan cost

22 months into a 2yr contract = promo price reguardless of Price plan cost (after the rebate, then the NE2 is applied up to $100 and not to exced the cost of the phone. NE2 will not cover taxes)

8 months into a 1yr or 20 months into a 2yr = promo price if the cost of price plan is between 39.99 and 74.99 (No NE2)

6 months into a 1yr or 18 months into a 2yr = promo price if the cost of price plan is over 75.00 (No NE2)

This policy is in affect until 8/31/04

Looks like this thread's author is going to have to wait, just like the rest of us until he gets w/in 4 months of his contract term date.

And actually, I'm glad I'm wrong, in the sense that I will now have to wait till around Nov - Jan '05 to pick up the v710 to cash in on n32 ---by then the price on that unit should've dropped significantly.

BTW: Not trying to start anything, but is are you also "killer_fork?"

[whgp]

within 4 months? you mean 6, right?

[frenzy007]

This sounds so arcane & byzantine.

[_KC_]

There is no early upgrade policy anymore in the South, not officially anyways. Anyone on a $50+ plan on a 2 year deal used to be able to upgrade as long as they had finished at least 1 year of it but that ended April 30th, don't even do that anymore.


KC