1. I would call back and try to get another support person on the phone. I cannot believe that. you are telling me it can sit on the shelf at Target for months and months and not be used and get activatd but heaven forbid you cannt use it for months (leave the country, etc.) after you buy it and use it and then it becomes useless?
2. there are posts all over this forum about "flashing" a phone over to a new provider like Verizon. just search for them.