Firmware - Commonly referred to as FW. Firmware is the software the is loaded onto you phone that can not be erased or overwritten. However, the FW can be upgraded.
Dial *#0000# to check your FW version. Then visit the market place for many retailers that offer that service. Alternately you can contact your Phone's Manufacturer, not your carrier, for upgrade if you're still under warranty.
IMEI - This is an international mobile identification number. Each cell phone has a different IMEI number. It is a 15 digit number. Dial *#06# to obtaining the IMEI number of your phone. submitted by gforce23
Submit your FAQ item via PM to Moderator HF 4 and it'll be added to the list.
Last edited by Moderator HF 4; 09-10-2004 at 02:35 PM.
Your friendly neighborhood Series60 & T-Mobile Mod