64K SIMS and ENS Phones Q&A (Resulting from Cingular and ATTWS Merger)

[kilo]

Originally posted by PhillipD76
Heh, I wish it would just choose which ever one was best all the time, unless I was on a call and they just stick to that MNC until I hung up.

You needn't worry about equipment, your ATTWS phone should allow you to do a manual search for whichever network you want to use now.

The phone doesn't automatically switch to the better network but it should switch to a better network if signal gets degraded enough

Originally posted by hf1khal
Just a quick note (I think Kilo would agree with me). What ENS does is manage your network connection to avoid network congestion. So if you have it and it is favored to (lets say) Blue your phone will always prefer blue as long as it is recieving a signal. However, should that singal be congested the phone will be switched to the Oranfge untill such time the Blue is less congested which will camp back on blue. The phones and SIM are programed to search for the network every 6 minutes. So in the end you can end up using orange for a few minutes and then end up on Blue again. So for now don't count on being on the strongest of the two, but in due time when all the networks are merged into one mmc you will then get to camp on the stronger one.

what you say sir is not the way it was explained to me

When I was talking of "relieving congestion" I meant that they wanted the people "homed" on the different networks to make sure no one network ever because to overloaded.

As far as I know, if your phone were "homed" to Blue and then picks up on Orange, it would be doing this due to signal strength, not network congestion

Originally posted by Viewfly
but noone can identify an ENS phone

I'm not sure if i've mentioned it in this post, but there is a list of which phones are ENS capable and which are not. I've only run into like 3 people who have ever heard of it though. And I did post up some "all xxx phones are ENS", "some xxx phones are ENS", "no xxx phones are ENS"

Originally posted by JD6230b
Can anyone confirm that the Mpx 220 is ENS or NON-ENS compaitable?

All Moto MPX 220 are ENS capable

[Viewfly]

Originally posted by kilo



I'm not sure if i've mentioned it in this post, but there is a list of which phones are ENS capable and which are not. I've only run into like 3 people who have ever heard of it though. And I did post up some "all xxx phones are ENS", "some xxx phones are ENS", "no xxx phones are ENS"

What I meant is that, once it is out of the box (which may or may not say ENS on it), no one can seem to id a phone being ENS or not. I don' t beleive the 3533xxx IMEI is correct. See my other post above.

[Patrick G.]

Well, I finally got confirmation from a very knowledgeable Level II tech that unless you have registered an IMEI on your account from an ENS-capable phone, the option to color-swap/load balance your SIM won't even be there, and it cannot manually be overridden.

[kilo]

Originally posted by Viewfly
I don' t beleive

Well I don't know what to tell you. I do wish though that we had some sort of "press *#06# and if it says ENS at the top of the screen it's ENS capable"

But again, a ENS capable phone and 64K SIM is not a "necessary requirement" for anyone to be able to use their voice or data phone on either cingular orange or blue networks. If the signal from one disappears then it will switch to the other if it is present

[kilo]

Originally posted by Patrick G.
Well, I finally got confirmation from a very knowledgeable Level II tech that unless you have registered an IMEI on your account from an ENS-capable phone, the option to color-swap/load balance your SIM won't even be there, and it cannot manually be overridden.

I can't remember all the backstory now, but wasn't one of your phones ENS capable and had a 64K SIM?

[Patrick G.]

Originally posted by kilo
I can't remember all the backstory now, but wasn't one of your phones ENS capable and had a 64K SIM?

No, I just told them I was using a V551. I'm actually using an unbranded V600. But, they are able to see that my SIM is unrecognized by the system. If it were an actual Cingular V551 SIM, it would be recognized, and would give the tech an option to do the load balancing/color swapping. I asked if there is any manual way to insert the option, and was told no.

[Patrick G.]

I was surprised to get a call while at lunch today from a Cingular RF Engineer. He stated he was going to be coming to my town tomorrow to check the coverage around my house, and even asked if I could meet him there around noon so I would have first-hand knowledge of his findings. Wow.

By the way, in my previous post, please replace each instance of the word "SIM" with "IMEI". Sorry to confuse.

[Viewfly]

Originally posted by Patrick G.
I was surprised to get a call while at lunch today from a Cingular RF Engineer. He stated he was going to be coming to my town tomorrow to check the coverage around my house, and even asked if I could meet him there around noon so I would have first-hand knowledge of his findings. Wow.

By the way, in my previous post, please replace each instance of the word "SIM" with "IMEI". Sorry to confuse.

Well, please tell us what happened? Any useful information from him?

[Patrick G.]

Originally posted by Viewfly
Well, please tell us what happened? Any useful information from him?

This is the email he just sent me:

I did not show a coverage problem around the residence. I do however want your satisfaction that service is acceptable inside your home and therefore some solutions are being looked into. I will not be the contact for these solutions but you will be contacted by the company with some options that I hope you find satisfactory. I appreciate your business and it was a pleasure looking into this for you.

I just don't see how he can show the coverage as being fine, yet both of my phones get between zero and one bar of signal strength when attached to an orange tower.

[java007]

Originally posted by kilo
So are you on "ATTWS" GSM or did you "Migrate" to Cingular GSM?

You don't NEED a 64K SIM regardless, and you don't NEED a ENS phone either (regardless).

You shouldn't have any worry about "tower switching" either, the phone should do that automatically as signal decreases from one provider and increases on the other.

If it is a Cingular 64K SIM it will say "SmartChip" on it. And the long string of numbers will start with 89014

Glad I ran across this thread. The Cingular web site mentions the SmartChip under the discussion of roaming in Korea and Japan - this would require putting the 64K card into a native country phone (e.g., a rental).

If a customer is planning to travel to Korea, Japan, or another locale where this would be a feasible approach, how would they go about swapping a 32K SIM for a 64K SIM?

Thanks...

[kilo]

Originally posted by java007
how would they go about swapping a 32K SIM for a 64K SIM?

your 100% easiest way to get a 64K SIM is walk into a store, hand them $25, and ask for a new 64K SIM and tell them you don't care what they think

You might be able to get one for free/reduced cost by telling them why you need one, but unless I was holding the SIM card in my hot little hands I wouldn't want to tell you that you could get it for free. As far as I know there is no company policy regarding a reduced price on this new equipment for customers who already have equipment (or who aren't yet eligible to upgrade).

[STC_Trojan]

Hi all... New poster, very non-tech. Used to be an AT&T user and live about 50 miles west of Chicago. My daughters broke my Moto phone, so I upgraded to Treo 650 and switched account to Cingular.

Reception on my old Moto with AT&T was great. Reception with my Treo on Cingular is awful. I believe the area I'm in has some Cingular towers, but far more AT&T.

Been reading and trying to understand the postings about Blue, Orange networks, and suspect that my phone is using Orange, where it would work much better if it was using Blue. I've called customer support and they've been useless.

I read about being able to switch the networks your phone prefers...at+cops or somehting like that, but have no idea how to do that on my phone.

Not excited about returning the phone, because I really like it. But if the signal continues to be as bad as it is, I'll be forced to.

Can anyone help? It would be greatly appreciated.

[donnandre]

Does anybody know how I can access mms and sending photos email from a v551 motorola(cingular phone) and using my ATT chip? I cant access certain features bcuz I have an ATT chip in my cingular phone.

[hf1khal]

Originally posted by donnandre
Does anybody know how I can access mms and sending photos email from a v551 motorola(cingular phone) and using my ATT chip? I cant access certain features bcuz I have an ATT chip in my cingular phone.

Go to this link then select the option (do the GPRS first then the go back and do the MMS). When there you choose the 551 and it will sedn you an SMS. Please note the codes that they show on the screen as you will have to enter that code when you accept the SMS. Once you are done, then go to web sttings and select the mmode as the default. Good luck.

http://secure.mouse2mobile.com/clien...guredevice.asp

[kilo]

Originally posted by STC_Trojan
Hi all... New poster, very non-tech. Used to be an AT&T user and live about 50 miles west of Chicago. My daughters broke my Moto phone, so I upgraded to Treo 650 and switched account to Cingular.

All Treo 650 are ENS compatible

Assuming you have a 64K (you most likely do) you should be able to be "color swapped" to blue by Cingular technical support