thats great to hear...and I agree that Telus CS is excellent. I've spoken with them on numerous occasions and i always come away with the same feeling. They certainly excel there. I would suggest the next time you feel belittled by anyone from Rogers, escalate it. get names and reference numbers...Rogers is working very hard to find reps that do not value customers and weed them out. As an employee, it angers me to hear that customers of ours have been mistreated. Hopefully that experience changes for you on a pleasant note. cheers,
I saved a runaway baby carriage this morning and all i got was this lousy Tshirt.