So my friend wanted to switch from Telus to Rogers. She was excited about the idea that she could change her phone whenever you wanted, but swapping sim's. She had used the same phone for 2 years of her contract....somehow I can't see myself doing that.
Anyway I signed her up for a plan with Rogers. Then she called Telus to cancel her existing plan etc etc. Telus not only matched the Rogers plan but they added a bunch of other features (caller ID, voicemail 10 etc etc) AND $300 off any phone in their lineup. On top of all of this the CS rep was extremly polite. I was really in awe....as I am used to be berrated and belittled when calling Rogers CS reps. (I am not implying that all Rogers CS reps are like that)
Long story short Telus really came through......the question is when are they gonna become a GSM provider.