Originally posted by blackbelt best bet might be to just wait for the 4.0 OS for the 7100...
Good thought. However, the issue is with T-Mobile blocking ports. We're running 3.8 and were able to use tcp/ip stack until the ports were blocked.
We need T-Mobile to recognize that they are limiting internet access for their highest data-paying customers who are becoming much less patient by the day.
that's confusing, t mob CC told me that they had 4os on one of their blackberries and the apps were working...
It should be a grave concern for RIM. If the Treo, PocketPC's and Sidekicks are telneting, IM'mg properly(the one that comes with the 7100 is worse than beta).. People will easily shift to the competitors products...
If there RIM people reading this, it's something that clearly affects them. If they want to penetrate the market they designed the 7100 for.
VeriChat and the Today Screen weather have been down for me since TMO decided to block ports 3-4 weeks back....anyways I finally calmed down enough to contact them late last week. I now have an open ticket on their SAMPSON system (not their STREAMLINE system). My ticket is being worked by their OFC or Offline Engineering Group or Operations Service Center (pick'em)....nonetheless the ticket is progressing. I should know in a few days the outcome.
The story their Network Team is telling me is that they did react to the freeloaders on the network and blocked the ports a few weeks back. They have an application that is called IDHCP that is supposed to work like DHCP but assign IP addresses based on what services you have set-up in their billing system. Evidently this application is buggy and is not cross-checking correctly and is not granting the correct non-blocked IPs to those of us with unlimited service. I am told the engineers have to touch the database or hardcode to get it to cross-check the values appropriately or maybe they just plug in an IP to your account that is unblocked...however this will go away the next time your get a new dynamic IP assigned (which is happening to some who thought their problem was fixed)....Anyways cross your fingers (as I am doing) and hopefully by the end of this week I will have my functionality restored.
Any suggestions on how to force a new IP? DHCP has leases so I'm assuming luck and powered down time enough for the IP to be used by some other unlucky fellow?
Best bet would be to get a hosted BES account and not count on T-Mobile to open up any ports.
The differences between the existing 3.8 on a 7100 and 4.0 are minimal (without BES); not sure why it would matter here. If T-Mobile is blocking the ports, the handheld OS shouldn't make any difference.
Called TMO back today because it had been approximately 72 business hours since my trouble ticket had been assigned to the Offline Engineering Group. They told me they have 8 engineers and over 200 tickets to work. I asked that my ticket be escalted within that group so it would actually get worked as opposed to sitting in the system gathering dust....How can a company operate when they only have an 8 man team but have 2000 tickets to wade through - I can tell you how - they can't operate - essentially these tickets appear to never get worked or are so old that the problem or issue is long forgotten when the engineer finally gets an opportunity to contact you....this is not the Engineering Team's fault it is TMOs for not staffing effectively to deal with issues....I mean come on 2000+ tickets.....I have a hope and a prayer on mine for next week's follow-up (since I now have to wait another 72 hours for them to work the ticket before I can call back)....
I am starting to regret this. Just bought a BB 7100t with 3.8 OS with the unlimited data and Internet and now realizing my mistake with TMO. You guys are so right.
Tried WebMessenger, Verichat but zilch. Well Verichat said I needed service books while WebMessenger just couldn't connect. Maybe someone can shed some light on this, despite TMO's ports not working and all.
I was able to use it's modem for my laptop but you have to go through the proxy port 8080 to get internet access. Even though my connect speed was 115kbps it felt like 28.8 and my AIM just kept getting knocked off after connecting. For AIM on my laptop I also used the same proxy setting.
Called up customer support and they gave me some mumbo jumbo about it being an issue that's currently worked on with no ETA.
Anyone suggest anything else? Upgrade to 4.0 wouldn't matter anyways. Or am I pretty much hosed for now?
I just want to bring up the 115k vs 28.8 access point. GPRS runs at around 30-40k, if you are lucky. The connection between the PC and the 7100t is 115k - WHICH IS MEANINGLESS SINCE GPRS CAN NOT GET ANYWHERE NEAR THAT FAST.
Originally posted by NJBlackBerry I just want to bring up the 115k vs 28.8 access point. GPRS runs at around 30-40k, if you are lucky. The connection between the PC and the 7100t is 115k - WHICH IS MEANINGLESS SINCE GPRS CAN NOT GET ANYWHERE NEAR THAT FAST.
Its only reporting the 115kbps from what you have the 'Standard Modem' configured to connect at. It has nothing to gauge its connection speed against, so it will just report what you selected (go to your modem properties - you can change to a lower speed and it should report that). if there were faster speeds that you could set, it would report that since its only making a local connection via USB.
I am trying to use my 7100t as a modem for my laptop. You mentioned going through the proxy port 8080 to get internet access.
How did you do it?
I am able to connect and register to the network, but I am unable to go to any websites. Any websites I try to go to, it asks me to download/open a file and then nothing happens.
Originally posted by JMF0 yes it is working for me....
I am a BWC T-Mobile unlimited user with blocked ports.....
Confirmed within the app to work with my Yahoo and MSN accounts....App also offers ICQ and AOL but I do not have IM accounts with them....
jeff
That is great news. I am guessing the new version uses one of the few open ports (25/80/110). I use AIM and ICQ and will test it when I get home tonight.
Yay!. That Verichat 1.66b which I obtained from pdaapps support works with T-Mobile BWC. I was able to get AIM and ICQ to connect successfully. Have not done extensive testing yet, but looking good!
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