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Thread: Hi My Name Is.....(Give Your Intros Plz)

  1. #1
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    Hi My Name Is.....(Give Your Intros Plz)

    its polite to introduce yourself....

    "Hi, my name is Dey, my ID # is 12xxxx, how can i help u out ta-day?"

    Name: Dey (pronounced like Day)
    Dept: Customer Care (Outsource)
    How Long U Been Workin: Almost 2 years.

    Thing You Like Most Abt Wrk: New People
    Thing You Hate Most Abt Wrk: HIGH *** CALL VOLUME ALL THE TIME.

    Department you wish you could work in One Day: RAT - Or Corporate Application Development

    Favorite Quote from Work:

    While helping a rep out in taking her first couple calls:

    Rep: OMG i cant believe that eff-in customer just called me a hieffer!!
    Me: Why? Are you afraid shes going to milk you??

    Spare Time: College student..sleep..database admin stuff..
    Sheldon: It's very simple. Scissors cuts paper, paper covers rock, rock crushes lizard, lizard poisons Spock, Spock smashes scissors, scissors decapitates lizard, lizard eats paper, paper disproves Spock, Spock vaporizes rock, and—as it always has—rock crushes scissors

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    "Hi, this is Jen.. How can I help you today?!!"

    Name: Jen. (Not John, Jean, Joanne, or Janice.)
    Dept: Customer Care (whatever the opposite of outsourced is - insourced?)
    How Long U Been Workin: Was in Retention for a year and a half, and am back in Care treading water and beefing up my metrics

    Thing You Like Most About Work: I get paid to talk about phones.
    Thing You Hate Most About Work: Empty promises.

    Department you wish you could work in One Day: QA or RAT - I think I may do a stint in TSG though.

    Favorite Quote from Work:
    My personal motto in regards to the One Call Resolution Blitz - Kill them with kindness, 'cause dead people don't call back.

    Spare Time: Urban exploration, photography, and aspiring to be a rock star.
    My thoughts, opinions, hopes, and dreams, are representative of Alltel. Yeah, that's right. I work for Alltel.

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    Nice....

    Originally posted by Jen Ever

    Dept: Customer Care (whatever the opposite of outsourced is - insourced?)


    Opposite of Outsourced is Corporate


    Favorite Quote from Work:
    My personal motto in regards to the One Call Resolution Blitz - Kill them with kindness, 'cause dead people don't call back.


    ------PRICELESS.
    my OCR motto is in my sig....

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    Re: Nice....

    Originally posted by Deyaniera
    my OCR motto is in my sig....
    But see.. The opposite of outsourced IS corporate.. But that's not Corporate Customer Care - That's a separate kettle of fish!

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    Hi, My name is Darla and I'm here to help you "Get More"... how can I help you today?

    Lol, I don't work for T-Mobile, but my future goal is to do so once they set foot in North Carolina.
    That will be my greeting

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    OCR = One Call Resolution

    Yeah i Know Corporate Accts....

    Hows about this when stating departments

    For Example:

    TSG (T-Mobile)
    TSG (Outsourced)
    Customer Care (T-MObile)
    Customer Care (Outsourced)

    and so on and so on....

  7. #7
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    Some Day Darla...Some Day....we will pray for you....

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    "Thank you for calling t-mobile where you can count on me for great service, my name is Kyle, how can I help you?"

    Name: Kyle
    Dept: Retail Sales (corporate)
    How long you been working: about 8 months.

  9. #9
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    Originally posted by Kylen721
    "Thank you for calling t-mobile where you can count on me for great service, my name is Kyle, how can I help you?"

    Name: Kyle
    Dept: Retail Sales (corporate)
    How long you been working: about 8 months.
    I hate the canned sales rep greeting. But I like you, Kyle!

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    oh trust me I hate the saying too!

  11. #11
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    Originally posted by Kylen721
    oh trust me I hate the saying too!
    But have you ever answered your home phone and said it?

  12. #12
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    When i was an RA (resident assistant) last semester, id have to man the emergency line at night when i was on duty....This is used for students who need help asap....and one night around 3am, someone called...i picked up the phone and was like

    "Thank you for calling T-Mobile where you always get more, my name is Dey...My ID # is...."

    and i hear *click*.

    Like a dork...Im so tired from being on duty that i actually sit there with the phone to my head waiting for another call to come in. Then I hear the loud a*s dialtone...i think to myself...what a moron i am.

  13. #13
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    Re: Hi My Name Is.....(Give Your Intros Plz)

    Consumer Direct (former life): "Thank you for calling T-Mobile, where you always get more. My name is Chris. May I have your name please?"

    Retail Sales (current life): "Thank you for calling T-Mobile, where you can Talk or Walk Guaranteed. This is Chris, how can I help you?"

    Name: Chris
    Dept: Retail Sales (Corporate)
    How Long U Been Workin: 1+ year in Consumer Direct; Retail since February 05.

    Thing You Like Most Abt Wrk: Educating customers about new ways to use their phone.
    Thing You Hate Most Abt Wrk: Educating angry customers about billing problems that they caused themselves.

    Department you wish you could work in One Day: National Strategic Accounts

    Favorite Quote from Work:

    From a fellow rep:

    Rep: "Thank you for calling TMO..."
    Customer: "Yeah, I got this voice system and it asked me what I wanted, so I kept saying, 'T-Mogul, T-Mogul!'."

    Spare Time: Web Developer for the world's oldest independent film company.

    --

    I didn't even realize this was here until today. Hi everybody!

    (Hi Dr. Nick!)

  14. #14
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    Re: Re: Hi My Name Is.....(Give Your Intros Plz)

    Originally posted by smilingpeanut
    Consumer Direct (former life): "Thank you for calling T-Mobile, where you always get more. My name is Chris. May I have your name please?"

    Retail Sales (current life): "Thank you for calling T-Mobile, where you can Talk or Walk Guaranteed. This is Chris, how can I help you?"

    Name: Chris
    Dept: Retail Sales (Corporate)
    How Long U Been Workin: 1+ year in Consumer Direct; Retail since February 05.

    Thing You Like Most Abt Wrk: Educating customers about new ways to use their phone.
    Thing You Hate Most Abt Wrk: Educating angry customers about billing problems that they caused themselves.

    Department you wish you could work in One Day: National Strategic Accounts

    Favorite Quote from Work:

    From a fellow rep:

    Rep: "Thank you for calling TMO..."
    Customer: "Yeah, I got this voice system and it asked me what I wanted, so I kept saying, 'T-Mogul, T-Mogul!'."

    Spare Time: Web Developer for the world's oldest independent film company.

    --

    I didn't even realize this was here until today. Hi everybody!

    (Hi Dr. Nick!)
    *claps*

    welcome to the party!

  15. #15
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    Hi My Name Is.....(Give Your Intros Plz)

    its polite to introduce yourself....

    Name: Keo (Not Keel, Keith, Kio, Kino)
    Dept: Risk Assessment (Bellevue)
    How Long U Been Workin: Almost 2 years.

    Thing You Like Most Abt Wrk: Some of the crazy stuff I get to hear. "Why should I send in docs, I did not use my social security number to open this account."
    Thing You Hate Most Abt Wrk: Some of the crazy stuff I get to hear.

    Department you wish you could work in One Day: Revenue Assurance.

    Favorite Quote from Work:

    "Yes this is a valid business, I run a drinking establishment in my living room!"


    Spare Time: Since I live in Seatlle it would be drinking coffee.
    Fraud Analyst T-Mobile USA
    My opinions and statements are not in any way affiliated with or endorsed by T-Mobile USA or Deutsche Telekom AG, and do not reflect their policies or procedures.

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