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Thread: Can you reuse a SIM Card??

  1. #1
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    Can you reuse a SIM Card??

    Me and a coworker are having a disagreement. He's convince that it's possible to re-use a SIM card. By re-use, I'm saying Customer A gets a phone, activates it, and uses it for a week. Decides he doesn't need the service that bad, returns the phone. You take the SIM card out of his phone, cancel his number off it, and then use the exact same SIM card for Customer B, with a different number. I'm pretty sure that once a SIM card has a number assigned to it, it can't be reused, or given a new number. Who's right?

    EDIT: Cause I'm pretty sure that if you request a number change, they tell you go to a main store and get a new SIM card, for that reason.

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    They cannot re-use a used SIM on another account, as there will be issues with the cancelled Customer A account and the Customer B account.

    The same SIM can be used to get a number changed and does not require a new SIM. If you were to call in to request a number change, they can easily do it over the phone, but you'd have to be on a different line (i.e. not the phone that you want the number change on) so that the Rep can make the changes and send the OTA update to the SIM.

    The reason most in-store Reps prefer to start with a new un-used SIM to do a number change is it is easier to void out the other SIM and activate the new SIM with the new number in the system. The more experienced Reps will use the same SIM though unless they don't feel like doing it that way.
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  3. #3
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    Thanks for replying. So but you cannot use one SIM card for Customer A, cancel that account for whatever reason, and then activate the same SIM for Customer B? (Assuming Customer A and B are complete strangers with different accounts/numbers)

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    Originally posted by Rcadden
    Thanks for replying. So but you cannot use one SIM card for Customer A, cancel that account for whatever reason, and then activate the same SIM for Customer B? (Assuming Customer A and B are complete strangers with different accounts/numbers)
    Goes against the policy and the system would probably not allow it anyway. If I was Customer B and you just pulled out the little SIM portion instead of a full card and break it out, I would not take it. Even if you told me that you just broke it out earlier and I didn't see you do it, I still would have you take out a full card to use on my account.

    Now if Customer A was to start service and use it over 30-days and cancel with the ETF, then try to start new service again within 90-days of the cancellation, they could actually use the same SIM to re-start the service under the same account if they still had it.

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    Originally posted by Mango808
    Goes against the policy and the system would probably not allow it anyway. If I was Customer B and you just pulled out the little SIM portion instead of a full card and break it out, I would not take it. Even if you told me that you just broke it out earlier and I didn't see you do it, I still would have you take out a full card to use on my account.

    Now if Customer A was to start service and use it over 30-days and cancel with the ETF, then try to start new service again within 90-days of the cancellation, they could actually use the same SIM to re-start the service under the same account if they still had it.
    I have so many right now that i just use a new one except for upgrades and whatnot. I have more sims then i will probably ever use.
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