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Thread: Does cingular offer no contract option?

  1. #61
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    After reading through this thread, I hope this is on topic...

    1) I am a Cingular customer, now going month-to-month as my contract is over.
    2) My phone just died.
    3) I'm trying to decide what I want for a "keeper," so, in the mean time, to hold me over,
    I was thinking of buying a 6030 (refurb) GoPhone for $29.99 at Cingular.com AND then popping in my "regular" sim card.
    4) Would this violate any GoPhone rules? Am I obligated to use the GoPhone sim with the GoPhone?
    Is it perfectly ok with Congular, contract-wise, such that there would be no penalties and charges, etc.
    to use my "regular" sim card with the GoPhone-6030?
    Does Cingular care which sim card is on a phone?

    I understand that my "regular" sim card will certainly work in the GoPhone-6030. My question is not whether the sim will work.
    My question is whether this is "ok" contract wise with Cingular.

    Thanks!!

  2. #62
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    No worries, no penalties. You current SIM will work just fine. Just plug and play with your gophone until you are ready to spend more $$ on a new phone for the long haul .

    have fun,
    Pedro

  3. #63
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    This was a very interesting and entertaining thread to read.
    Thanks to all who participated.
    Of course, every piece of info has an expiration date, so it's always good to ask what is in effect today.

    Here's a great case in point:
    Quote Originally Posted by from 09-15-2005
    There are no current rate plans that do not have RO since the old $29.99 plans went away.
    I believe that you cannot get the $29.95 plan any more.
    However, I have it, and it includes 250/5000, night/weekends, roam & long distance.
    Seemed a perfect plan at the time, and I'm damned careful to not lose it!

  4. #64
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    Very Confused

    I have read all pages of this thread and the answer still seems to be totally inconclusive. Can a FAN customer in the Washington DC/Baltimore market activate a zero month commitment account with COAM?

  5. #65
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    Waiting for a reply to the previous post myself! I'm the the Balt Wash area also.

  6. #66
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    I'll lend my experience to the matter. I was looking forward to migrating to an Orange account and activating a new phone that I was planning to buy (not from Cingular). After having read this thread, I called Cingular and went through quite a few customer service representatives, nearly all of whom told me that such a zero-contract COAM option simply didn't exist and, to even activate a device that I purchased, required a minimum 11-month contract.

    However, I found one incredibly helpful representative with whom I spent 45 minutes on the phone. He ended up calling 3 other departments, and eventually came the conclusion that yes, indeed it was possible to activate a new phone and remain off contract, merely paying as I had, month-to-month post-paid. He mentioned that he couldn't do it over the phone, however, that I would have to go in-store to have it done, and that every manager of a corporate store knew the procedure. And, in the event they didn't know the procedure, he was going to add detailed notes to my account regarding our discussion.

    Elated, I purchased a new phone from a third party vendor and took it to my local store to have it activated. They steadfastly refused to help me unless I signed a minimum 11-month contract. The manager said he didn't know what I was talking about, and that if such an option existed, it had to be done over the phone. The run-around....great.

    I called Cingular again, several times, and each time was stonewalled with the same answer -- it can't be done. Finally, I was transferred to god-knows-where, where a guy (I'm sure he was some conflict resolver or solutions specialist or retention specialist or whatever) insisted that a no-contract option was not available. When confronted with the notes on my account, he told me that I was lied to. He then tried to tell me that the representative must have been talking about the Go Phone plan, and didn't have an answer when I told him that we quite clearly discussed the National Rollover 450 plan, where under a no-contract option all I give up are the promotional mobile to mobile minutes.

    And when I asked him if it were possible, according to this thread, that they enter 11 month contract for purposes of the billing system and then zero it out manually afterward to keep me on month-to-month billing, he said he'd lose his job if he did that. And when I told him that, because he acknowledged he could do that, it obviously was possible, but he refused to answer anymore.

    I'm just tired of Cingular's run-around. People who work there and post here say it's not only possible but that they've done it. But, aside from that one fateful Cingular phone guy, I've gotten nothing but inconsistent stories in return.

    So which is it?

    And if anyone who works there knows, what is the Corporate Headquarters address so I can write a complaint. I'd like to make them honor their representations, the evidence of which has been left on my file.

    Thanks!

  7. #67
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    I tried to setup a customer in West market with no-contract a couple of weeks ago. The corp store said it couldn't be done, had to be at least a one year contract.

    Tracking back, I think the change happened when they rolled out the GoPhone PYP offerings, which are meant to serve as the no-contract option instead.
    ChristopherPrice.net
    Phone.news (Temp Mod Note: Non-profit)

  8. #68
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    Ugh. That really stinks ;(. The worst part about Cingular is that there is such inconsistent information being distributed regarding what the individual stores and phone reps can and cannot do. The COR store closet to my friend refused under any circumstance to give him new Cingular service w/o the minimum 1 year that you've described when he brough in his own handset. OTOH, calling probably a half dozen times on the phone (and a lot of patience) got him a no-contract option with his previously bought Nokia 3120b. This was only a few months ago. Go figure.

    I have a question too regarding the wording being used in this case. Is the device really being 'activated', since we know that unlocked GSM phones and phones already locked to Cingular already work simply by inserting the active SIM card(?) Isn't in reality the new service being activated and not the device per se(?)

    In any case I hope you get what you need.

    best,
    Pedro



    Quote Originally Posted by locojones
    I'll lend my experience to the matter. I was looking forward to migrating to an Orange account and activating a new phone that I was planning to buy (not from Cingular). After having read this thread, I called Cingular and went through quite a few customer service representatives, nearly all of whom told me that such a zero-contract COAM option simply didn't exist and, to even activate a device that I purchased, required a minimum 11-month contract.

  9. #69
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    Early this year I changed my plan to a Family Plan, and got a new phone for the 2nd line over the phone. I returned the phone an later called back to makesure they had me on a month to month and it worked!!!

  10. #70
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    Ok, I got a franchise Cingular store, 2 corporate stores and a corporate phone sales rep (called 1-888-333-6651 and was then handed off to 1-800-342-3212 which needs an extension to reach a rep) saying that they could give me the no contract option. The deal breaker however was that I have a 703 area code phone number and I live in area code 561 now. It seems OPUS does not let them port a number from a different area code. I was told to contact the corporate customer service number at 1-800-331-0500 and that they could definitely sort out the issue.

    I called the said number only to be told a CSR that there were no "no-contract" options, and that I need to get a minimum of 1-year contract even though I bought my own phone.

    I am so right now !!

  11. #71
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    Quote Originally Posted by raz01r
    Early this year I changed my plan to a Family Plan, and got a new phone for the 2nd line over the phone. I returned the phone an later called back to makesure they had me on a month to month and it worked!!!
    Are you sure BOTH lines are month to month? If you added a new line they may have added a contract term only to the second line.

  12. #72
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    Yes , they are both month to month. I checked online and it gives the upgrade option for both numbers.

  13. #73
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    I just remembered. When I called to return the phone I told the CSR that I wanted to return the phone I got for my 2nd line, but I didn't want to cancel the line, so she asked to include a note inside the box saying to keep the line open that I'm just returning the equipment. Later I called to makesure they received the phone and that they had my second line on a month to month.

  14. #74
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    i have a month to month right now on the old cingular plans...600 minutes, $49.99/mo.....last year i switched from a moto v551 to a nokia 6620 and my plan remained even though i was out of contract
    No longer selling my v551. I'd rather have that then a Nokia 6102.

  15. #75
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    I don't see what the big deal is for signing a contract. I mean how often do you change cell providers? And if you don't like the service you have the 30 day trial period to test it out. Plus you get a free phone that you get to keep wich is usually more expensive than cancelling the contract. For example I got my slvr for free and a 50 gift card for comp usa when I signed the 2 year contract. Back then the slvr was like a 350 or 400 dollar phone. And how much do you pay for cancelling a contract???

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