They Fried My 5300!!! No!!!!

[xxcanihitsxx]

I called the sprint store that fried my phone and this was the response i got. We have found 3 sprint stores nationwide that has the phone in stock but we cant find out there phone number to contact them, we only have the store #. wat kind of BS is that! They said they emailed someone to get the phone number but they havent responded. I asked them why they couldnt call them and they said the thought didnt occur to them. That BS too. Thats telling me they dont give a crap about me and could careless about my situation. I had to call CS and they have sent one out for me. I dont understand how hard it is for a sprint store to contact there own office to have one delivered to them instead of finding a store that has one in stock.

[Jasafar]

I saw that ad for the 5300 in Time. At the bottom .. it shows Circuit City and Best Buy. Damit .. When is the phone going to show up there??

-Jas

[TheJason]

Fry's Electronics in Anaheim, CA has about 20-30 of them. They just got it in today. I have one here charging with me I just got today. $399.99

[xxcanihitsxx]

Thejason
wat software does it have? 1.035?

[TheJason]

software 1.034sp

hardware 0101

[TheJason]

wow that was fast. i guess i'll have to be returning my phone to fry's... i just found out i passed my 14 days with tmobile's cancellation period thing. oh wells. it was nice while it lasted. man this camera sure is nifty though...the external lcd is kinda overkill though haha, but its nice.

[tbakergobucks]

I know how you feel now, This sucks! What's the dam problem? I guess these vision phones are a pain in but to put software in. Thinking about going back to a 2g phone untill vision gets better.

They FRIED my 5300 today! I have to wait untill another comes in, but probally won't get it unless it has the 1.035 current software. I have a loaner phone for now.
This is the 2nd or 3rd post I've read about Sprint stores frying a 5300 while trying to put software into the phone. Probally will see more if Sprint or Sanyo doesn't fix it quickly.
5300 owners if you go into a Sprint store to get software for your 5300, I would talk to the store tech about this frying problem. See if they have put any software into a 5300 yet, after what happend to me I wouldn't want to be the first. I think I was the first at the Sprint store in Ohio (sawmill rd) location. I was just getting the 1.034 software because they didn't have the 1.035 in yet. I talked to a Sprint tech over the weekend about the 2 software upgrades and told him I read on howardchui.com that a 5300 owner got his phone fried by upgrading the software and he said there is a small chance the phone could fry if you skip softwares. So I tryed to prevent this by just getting the one software at a time but they still fried it.

I know accidents happen but am I wrong for asking for compensation? What do you think fair compensation is?

I have to reenter all contacts, screensavers, ringers (email addreses which takes for ever)

Pictures losted, some saved on computer. not sure on this but when you download them to your phone they don't look as good on your phones as from a picture from your picture wallet.

All the time involved going to store, talking to custormer care/tech

sorry if to long

[wenjamin]

just got off the phone with local sprint store, they confirmed that the current software version is 1.035, but the the store 1) does not have this update yet 2) don't have whatever it takes (cable/software) to install anything for 5300... and plus now i'm afraid they may fry my phone since i haven't saw any successful software installation stories... maybe we should all wait?

[tbakergobucks]

I read another 5300 got fried today at sprintusers site
Does Sprint read these sites at all? I think it's a no brainer that Sprint should stop upgrading software into the 4900's and the 5300's ASAP!! until they get a higher sucess rate. not sure about other vision phones. I got a reply back from a 4900 owner saying he went to a Sprint store and they wouldn't upgade software to his phone because they had already fried 2 that day!

[HollyKP]

Originally posted by wenjamin
just got off the phone with local sprint store, they confirmed that the current software version is 1.035, but the the store 1) does not have this update yet 2) don't have whatever it takes (cable/software) to install anything for 5300... and plus now i'm afraid they may fry my phone since i haven't saw any successful software installation stories... maybe we should all wait?

I think you're right. I was going to get the upgrade(s), but, since all this 'frying' business started, I am going to wait.

[Boyangel]

Has anyone from New York City had their Sanyo 5300 upgraded version 1.035 sp yet? and from which store location? Thanx