Moto HS850 or H700??

[ladysman]

I just bought my H700 from Best Buy yesterday. I asked the guy in the cell phone department if they had any new shipments in hoping that I could get a B version, but no luck. I ended up with an "A" version dated 06006N. I've used it for about four hours so far with my Samsung A920 through Sprint with a few problems:

1. static if I move more than 5 feet from the phone (not a big deal to me because my phone sits on my desk most of the time)
2. static if I have the phone on my right and the headset on my left (not a big deal either)
3. ...and here is the big one... I have had three calls (out of about 15) where the person on the other end said that i sounded like i was a robot or that i was talking through a voicebox or voice changer.

I called Motorola today and started the process for the model swap. The rep was nice - right up to the point where I told her that I only purchased the headset yesterday... then her whole attitude changed and she was not as friendly. She said that I should not be calling Motorola and should go back to Best Buy and exchange this one. She wasn't able to grasp the concept that I bought one of the newest that they had in inventory.

Motorola would not send me a new H700 without sending this one back first. She said that she could not take my cc as a deposit and i had to wait for it to be processed through the system. If I track it, I can call the day that it is received and ask that my order be expedited, but it would still be atleast 72 "business hours" before the new one is shipped. 72 business hours???? thats almost two weeks!!

Does anyone have any suggestions? If I call Moto back, will a different rep give me a different answer?

I just called Motorola and they said they are out of the H700 replacement (but they offered me a replacement for the HS850). I declined of course. They aren't getting any in according to the rep. Furthermore he told me there is a newer model coming out?? I will try and call again on Monday to see what response I get.

[DanielNTX]

I just called Motorola and they said they are out of the H700 replacement (but they offered me a replacement for the HS850). I declined of course. They aren't getting any in according to the rep. Furthermore he told me there is a newer model coming out?? I will try and call again on Monday to see what response I get.

Try calling again. I got a replacement when ordering on Thursday. The "B" version really makes a world of difference from the "A" version.

[ladysman]

Try calling again. I got a replacement when ordering on Thursday. The "B" version really makes a world of difference from the "A" version.

Did you have to call twice?

By the way, the rep knew all about the B version.

[confused!]

So... I've had my "B" version for about a week now. The first couple of days it was much better than the "A" version, but people are back to telling me they can't understand me very well
What should I do? I have a headset that I have to remove whenever I talk to someone!!!

[Ronin1]

So... I've had my "B" version for about a week now. The first couple of days it was much better than the "A" version, but people are back to telling me they can't understand me very well
What should I do? I have a headset that I have to remove whenever I talk to someone!!!

Get a refund.

I have an 850 which I would describe as OK, but I would prefer to get something that has noise cancellation. Unless Moto quickly improves the quality of their offerings in this category, it will be time to look into something else.

[Mickey4Paws]

Just tried my B version ....

HUGE difference...

MUCH better.

I just got a B version H700 to replace my H500. The date code is 06086N. Can someone tell me what the actual date would be? I understand the 06 is for 2006 but not sure on the rest. Thanks.

[Mickey4Paws]

So... I've had my "B" version for about a week now. The first couple of days it was much better than the "A" version, but people are back to telling me they can't understand me very well
What should I do? I have a headset that I have to remove whenever I talk to someone!!!

Have you tried unpairing the phone and then re-pairing? I've heard that in some instances this can fix things.

[hassiman]

I just got a B version H700 to replace my H500. The date code is 06086N. Can someone tell me what the actual date would be? I understand the 06 is for 2006 but not sure on the rest. Thanks.

Your was made on the 89th day of 2006. My B version was made on the 87th day of 2006.

My new B model sounds great!

[Mickey4Paws]

Your was made on the 89th day of 2006. My B version was made on the 87th day of 2006.

My new B model sounds great!

Thanks, Hassiman. What phone are you using it with? I had originally had an H500 but was having problems with it so Motorola kindly replaced it with the H700 B version. I haven't tried it yet though. I really think I'm gonna like having this flip the boom to open feature as opposed to having to hold down the button for a few seconds (sometimes I would hold it too long and end up putting it in pairing mode, would drive me crazy).

[hassiman]

I use mine with the Moto V3 RAZR

[confused!]

Get a refund.

I have an 850 which I would describe as OK, but I would prefer to get something that has noise cancellation. Unless Moto quickly improves the quality of their offerings in this category, it will be time to look into something else.

Well, it was a replacement sent to me by MOTO to replace the "A" version that sucked...

[Mickey4Paws]

I use mine with the Moto V3 RAZR

Thanks. I tried mine last night and it works great with my E815. People say I sound good, and no echo like I had with the H500.

[LiveOnLocation]

I have a Treo 650 CDMA (Telus Canada), I have a B version of the H700 and a date code of 06082N syn1311B. What a crappy combo! The B version of this headset on a CDMA phone is so static riddled that I will not use it and I am taking it back to my dealer to exchange for anything else. I can have the phone 6 inches from the headset and it still does not make a difference in the amount of static. So for those of you with a CDMA phone don't automatically asume the B version will work for you. Boooo Moto.

[Mickey4Paws]

I have a Treo 650 CDMA (Telus Canada), I have a B version of the H700 and a date code of 06082N syn1311B. What a crappy combo! The B version of this headset on a CDMA phone is so static riddled that I will not use it and I am taking it back to my dealer to exchange for anything else. I can have the phone 6 inches from the headset and it still does not make a difference in the amount of static. So for those of you with a CDMA phone don't automatically asume the B version will work for you. Boooo Moto.

From all that I've read/heard, it seems to depend upon what phone you have as to how well a particular headset will work. For instance, a particular model of Jabra may work great with the Treo, while the H700 may work great with an E815. Maybe I'm wrong, but this is what seems to be the case in most instances.

[ladysman]

Try calling again. I got a replacement when ordering on Thursday. The "B" version really makes a world of difference from the "A" version.

I just called again. The KEY when calling is to say you have had it for a least a month (the first time I said it was only 5 days.) He immediately setup an RMA to send it to some funky address in Ft Worth Tx. I am sending it back tomorrow. he noted a problem with the A version and I will be getting a b version. I will report back next week on how it works. I am using mine with a razr as well.