How to configure port for USB?

[Mand]

Hello there!

I'm starting to loose the plot with this, so thought I'd ask for some professional help!

I have installed & updated Mobile PhoneTools on my Dell with XP but no matter which port I use to connect USB data cable, I do not get the New Device Installation Wizard that I should do so the MPT can recognise my V3......

All the noob guides I have read (about 27 of them so far!!) all come to a stage where the mobile should be plugged into PC and the PC should automatically detect the phone & it's not doing this....I have tried with 2 different USB cables, tried installing/uninstalling & reinstalling all the drivers needed, tried Motorolla iMegaPack, tried uninstalling & re-installing the MPTs from the CD (it is a genuine bought Motorolla MPT CD)....

It's like the COM ports are not working....does anyone have any ideas, or know how I configure them? Please help!!

Thanks :-) xxxxxxxxxxxxxxxxxx

[djdano]

try installing a p2k program to get access to your phone:

- moto4lin (the best i've used so far)
- p2k commander
- p2k tools

[Atamine]

If your PC don't detect your mobile then let it connected, go to "géstionnaire de périphériques" sorry I have it in french and look if you have some interrogation points in yellow ?

[djdano]

hey Atamine, this is the second time today that you post after me... are you following me around??

just kidding, mate.

[Atamine]

Just trying to help people
following you yes

[Mand]

try installing a p2k program to get access to your phone:

- moto4lin (the best i've used so far)
- p2k commander
- p2k tools

Hi djdano,

I already have p2k commander but it says "Volume name fail" whenever I try to get it to link to the phone?

I thought the PC would have to recognise there was a device plugged into it regardless of what software can or cannot recognise? The PC is supposed to "bing" whenever a new device is attached & automatically start new device wizard and it's not doing this....any ideas?

[Mand]

If your PC don't detect your mobile then let it connected, go to "géstionnaire de périphériques" sorry I have it in french and look if you have some interrogation points in yellow ?

Hi atamine,

géstionnaire de périphériques are in device manger.....there are no plug and plays highlighted in yellow....

[djdano]

do you have the p2k drivers installed?

[strumminsix]

If you can find the "USB Installer" by Susteen, it may resolve your problem.

[dionicolas]

been trying to get my new razr v3 to connect, i would get a flash of v3/p or something and would go away after about 5 seconds.
.. then i read somewhere to NOT use front mounted usb connections, I thought they connected to the same place on the motherboard so there would be no difference.... well guess what !!, i tried the rear one on my case and got recognized right away.. got mobile tools running and everythings running fine ...
who'da thought... it's worth a shot.. if it worked for me itcould work for you
cheers everyone... great forum

dion

[Mand]

been trying to get my new razr v3 to connect, i would get a flash of v3/p or something and would go away after about 5 seconds.
.. then i read somewhere to NOT use front mounted usb connections, I thought they connected to the same place on the motherboard so there would be no difference.... well guess what !!, i tried the rear one on my case and got recognized right away.. got mobile tools running and everythings running fine ...
who'da thought... it's worth a shot.. if it worked for me itcould work for you
cheers everyone... great forum

dion

I've only got rear ports anyway.....thanks anyway!

[Mand]

If you can find the "USB Installer" by Susteen, it may resolve your problem.

Will give it a go! Thanks for the idea!

[K1Phone]

Hi atamine,

géstionnaire de périphériques are in device manger.....there are no plug and plays highlighted in yellow....

if you don't see any yellow highlight and your device is install propertly .

then the problem is maybe your modem/telephony (on your windows) is not activate or enable .

I had this problem too with my rokr ... but i remember i disable the telephony ... that's why It didn't work .

btw do you get any error message when you start your phone tool ?

[Mand]

I have a modem called Motorola Phone on my Device Manager and it is enabled.....

No error message at all - it jsut says phone not connected when it clearly is.....I attatch USB and phone to correct COM port and I get nothing telling me I have done that...no "bing" from the PC, no message, no installation wizard, nothing....it's like the COM port is broken....

[K1Phone]

in this case , either the cable you are using is not correctly connect to your phone or to your pc ...

or ... like i mentioned above , could be your modem/telephony device is not active ... have you played with your msconfig on your pc ? check if it is desable on start up .

and if you wanna know if your com port is broken or not ... make a com port test and then try to connect another device using that port ... test it ... if it work then it is not the port .

oh and more thing , I don't know about V3 but my ROKR ... you have to set in "connectivity" --->> "usb setting" - DATA/FAX as default connectivity in order to work with your phone tool .