Ok kiddos, like the mod said take a number and we will be with you as soon as possible.
Some Ground Rules for Posting Here:
A) Under NO circustances are you to release account information in hopes that an employee will take a look at your account. For security purposes, we will not be able to help you here. This thread is meant for advice and not corrective action. Any posts with specific account information will be removed. Also, do not release your account information to an employee or a person claiming to be one. We will never ask you for your account information here on hofo, or in general. Please call customer care for account resolutions.
B) General inquiries that can be found by simply searching the main forum are not allowed here. If you have a general question, please refer back to the main forum. General Inquiry topics include but are not limited to:
1) New Services, Products, and Features 2) Minute overage and Timeline questions 3) Voicemail Questions 4) Roaming Questions.
C) Posts made here DO NOT necessarilly reflect the thoughts and policies of T-Mobile USA. Keep in mind that because there is no Employee Verification system, we can not guarantee that you are even speaking to an employee, let alone a good one.
D) T-Mobile USA and/ or DT can in no way be held accountable to the information you receive on this forum as it is only the educated opinion of the responding employee or dealer. Those posting responses to questions also cannot be held accountable for anything posted as they are not acting as a official agent for T-Mobile USA or DT.
Any questions about specific T-Mobile prices and/or policy should be directed to T-Mobile Customer Care at 800-937-8997 or on www.t-mobile.com.
E) Vulgar, escalated, and spiteful remarks and posts will be removed immediately. Should you have an escalated situation, writing a long and drawn out post about how much you hate T-Mobile will likely deter people from helping you. This thread is meant to help RESPONSIBLE people with valid issues, not people whose sole purpose in life is to complain about service. Should you have the overwhelming compulsion to complain about your service, please visit the General Carrier Rant Thread.
F) Please be aware that Customer Care is OPEN 24 HOURS A DAY 7 DAYS A WEEK for your convenience. You can reach them by dialing 1-800-937-8997 or 611 from your handset. If you are having PROBLEMS with your handset DO NOT call customer care or tech support FROM that handset.
Additions to this are welcome.
EDIT 1: Added Staturemans disclaimer
Last edited by Deyaniera; 02-15-2006 at 12:44 PM.
Sheldon: It's very simple. Scissors cuts paper, paper covers rock, rock crushes lizard, lizard poisons Spock, Spock smashes scissors, scissors decapitates lizard, lizard eats paper, paper disproves Spock, Spock vaporizes rock, and—as it always has—rock crushes scissors