I currently have the following plan and have been a subscriber since May 2003. My contract expires November 1st.
My current plan:
$65 1100 minutes Free & Clear Plan
$5 free and clear america
$30 Vison / Picture Mail / Video Mail / Sprint TV / Readylink
Free PCS 2 PCS
N&W starting at 9pm
I also have an add-a-phone at the $20/mo rate that has a grandfathered code on it where it shares a vision pictures pack with $5 premium service credit. This was one of those add-a-phones with no contract and it ran out a long time ago. It originally was a Sanyo 8100, but it broke, and I did an ESN swap in January. The rebate program says I dont get my $150 rebate until 1/2008!
I also have a 1xRTT card, out of contract, at $80/month
I never go close to my minutes, have a perfect credit history with Sprint, have really crappy plans now that i review this, and I suspect they make a *lot* of money off me.
I have a 25% boeing discount, which cuts costs quite a bit. My monthly bills are around $175/mo.
What do I want from Sprint? I'll sign my life away for another two years if i can get 2 new phones (nice ones), an EVDO Rel A data card, a good plan (~1100 minutes) with "the works" for all phones (im a vision power user), free roaming, and also an additional line (spare phone) that has analog abilities (probably a cheapy 1xRTT phone) -- with little out of pocket. I dont want a $1000 bill of phones as I wait 4 months for one of Sprint's shady *** rebates. I want an instant rebate. (for fun, i threw in two katana's, 1 Sanyo 3100, and a Merlin S720 Rel A card, and this is what I got: $999.00)
I really do not want this plan to exceed ~$220 before discount. The handsets? After a lot of the web discounts, i can see that this is going to cost me several hundred dollars. This is fine if I absolutely have to pay something for these.
Am I asking too much? I am prepared for a complete deactivation on November 1st if they think otherwise
Last edited by maokh; 09-07-2006 at 05:49 PM.
You don't have any leverage until your contract expires, so wait until after it does. Also remember that Sprint charges you for an entire month of service whether you use only 1 day in the billing cycle or not, so plan your disconnection date accordingly.
Once you've done the above, I recommend that you check out the best deal that you can get activating as a new customer (such as the SERO plan). Call Sprint and ask them for that. If they won't give it to you, ask them to disconnect, and tell retentions (when you're transferred) why you're leaving.
In general, Sprint gives better deals to new customers than loyal customers. However, when loyal customers threaten to leave over it, you'll also generally get hooked up.
If you don't need to keep your number, you really have nothing to lose. If you don't get what you want, simply disconnect and sign up again--churn, baby, churn!