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Sprint says free conditional call forwarding only applies to corporate accounts?
i just contacted sprint technical support to inquire about the call forwarding changes they were supposed to implement this month.. i called twice for confirmation..
both reps told me free conditional call forwarding only applies to corporate accounts.. tech support insisted that individual users (regardless of their plan) will still be charged for conditional and unconditional call forwarding (if used).
is this response accurate? because it sure does contradict a lot of other sites, threads and forums.
Phone(s):
1: Touch Pro 2 *Me*
2: Touch Pro 2 *Wifey*
3: Palm Centro (Qwertcorp) *Kids
Provider(s):
Sprint Nextel*Qwertcorp
Joined: Aug 2003
From: The Bay Area *California That Is*
Posts: 389
Quote:
Originally Posted by dhcpJR
i just contacted sprint technical support to inquire about the call forwarding changes they were supposed to implement.. i called twice for confirmation..
both reps told me free conditional call forwarding only applies to corporate accounts.. tech support insisted that individual users (regardless of their plan) will be charged for conditional and unconditional call forwarding (if used).
is this response accurate? because it sure does contradict a lot of other sites, threads and forums.
That's not true. I use conditional call forwarding for my GoogleVoice voicemail now and the same is true for YouMail. I did receive some charges because I jumped the gun and did it too early but I called Sprint, had the charges removed and haven't received any more. My wife and I both use GoogleVoice mailboxes instead of Sprint's...
thanks for your confirm... I would also like to use Google Voice for message management.. because I really don't care for Sprint's voicemail service.. unless a recent update took place that I'm unaware of.. it sucks.. I'll activate call forwarding.. I just hope I don't get charged..
Phone(s):
1: RIM BlackBerry 8530 Curve from Sprint
2: Samsung i760 from Verizon Wireless
3: Motorola W100 USB WiMax Modem
Provider(s):
Sprint Clear WiMax
Joined: May 2005
From: Atlanta
Posts: 289
Quote:
Originally Posted by dhcpJR
thanks for your confirm... I would also like to use Google Voice for message management.. because I really don't care for Sprint's voicemail service.. unless a recent update took place that I'm unaware of.. it sucks.. I'll activate call forwarding.. I just hope I don't get charged..
So do you have to have a certain plan for free call forwarding or is this across the board with sprint?
It never ceases to amaze me how Sprint CS personnel can give flat out wrong answers to simple straightfoward questions. They literally make stuff up. I don't get how a company can tolerate this.
11-21-2009, 09:33
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