I called Audiovox today to find out when the next firmware upgrade will be avalible. It's avalible! I was told my provider "Verizon" has it and Audiovox does not know why it has not been offerd for install yet. After a hour on the phone explaining this to many Verizon reps I gave up since each time I was told Verizon does not have the firmware upgrade yet from Audiovox and when they do they will let me know.... and I should check back in a couple weeks. Yes this pissed me off! The phone seems like a nice phone if the simple problems get fixed ASAP.
I have tried this way, TWO forms Verizon reps can fill out that Verizon has is to get things fixed
1) "Verizon voice of the customer"
2) "Trouble Ticket"
and it does not seem to get much action...yet.....but I am getting credit to my account for Verizion not fixing it.

Check a post I started called "Want Verizon to fix it?" for more details on the forms.
http://tinyurl.com/ysbag

Anyone have a differnt angle to shake Verizon's tree to get the upgrade?

The firmware upgrade was released last night by Verizon. I had it installed today at Verizon Service center and it does fix allot of the VR problems. I was told the other problems very possibly will not get fixed in less other 8600 owners call in to Verizon & Aduiovox to insist they get fixed ASAP like I have. The Firmware update # 3_5.236. To check to see if you need a update press:
1) Menu
2) 6
3) 6
4) 8

hi, I have the audiovox 8600 and wanted to know how to do the firmware update. thanks much!

To check to see if you need a update press (on your 8600):
1) Menu
2) 6
3) 6
4) 8
and note the software verion you have which will be lower then the verion I posted since thier is only two verions avalible. The original verion and the one I mentioned....so every one that has a 8600 before today needs the upgrade.

Hi Joe - I do have an older firmware. How do I go about updating it? thanks!

Hmm? Put your 8600 phone in your hand and get in your car and drive to your local Verizon service center and tell a Verizon service rep to install the latest verion I mentioned. Be wise though it was released last night so some service reps may not be up to speed on it being avalible yet and tell them it is and they need to check till they find it.

I'll do that. I know it was silly asking but I'm new to Verizon.

One more thing - is there usually a charge for this? Thanks so much taking the time to respond.

It's free to have it updated. I was having fun with my replies so don't take my replies the worng way. PLEASE call Verizion & Audiovox and have them documnet the problems the way I mentined to get the others fixed ASAP.

will keep you posted on this

didn't take your response the wrong way...huge help

Mr. Foe:

So what was fixed in this update? (PLEASE tell me that it gives me the option to remove the obnoxious Verizon Wireless banner on the outer display...)

This update does not stop the obnoxious Verizon Wireless banner on the outer display. PLEASE call Verizon & Audiovox and do what I said to do to motoviate them to do so in the next update. AudioVox said they will not make it possible in less Verizon says too. Audiovox made the phone to Verizon's specs and they will not change any thing with out Verzions blessings. Verizon will not change any thing in less we show we want it changed (the way I mentioned to docummet it) with many of us saying so. Audiovox has told me 99% of the problems we have are cause they made the phone the way Verizon wanted it and if I was to purchase one from Audiovox it would not have the problems. The problems are from a certain chip Verizon insisted in having installed in the phones....BUT that I can not say for fact .....but sevral Audiovox reps have told me the same thing after speaking with the same reps sevral times building thier trust and help me better understand why the phone has the problems it does.

Aaaaa! They came out with a firmware update but didn't address a SIMPLE problem that's driving every 8600 user CRAAAZY? That's nuts. I know for a fact they've gotten tons of complaints about this. They just don't want to take their god×××× AD off the sub lcd. (Yeah, it's an ad -- this "enhanced roaming" crap is obviously just a scam.)

Anyway, thanks for your efforts, Joe. I'll be sure to file complaints with Verizon, as you suggested.

e

Did they change the search feature in the phone book? The search feature has to be the worst I have ever seen. Please let me know. I know it's early, but does this firmware update have any notable bugs.

I called Audiovox Canada and they say there is no update of the software. I also asked about the patch for the the voice activated dialing and they say no. Anyone using Bell Mobility heard of anything?


Riche_guy

FYI the flashing Verizon on the out side display is thier cause of the chip I mentioned and not needed like Verizon tells us. I have many comfirmations that it is not needed. Audiovox said to me some thing that made sense
"Do you really think Audiovox would make it so it was needed? It's a pain in having to look at that flash every five secs! No Audiovox only made it flash like this cause Verizon wanted it that way along with the many other problems"
To try to prove it's not needed it still flashs when thier is no service in a area. Also notice when you open the phone it does not flash.
PLEASE..... call Verizon and Audiovox and have it documented the way I mentioned you want it removed along with the other problems fixed. This last update only addresses the VR problems from what I can tell and have been told by Auidovox. The Verizon reps knew nothing about it when I had my update done other then it was avalible. Audiovox has told me inless they get told by Verizon to fix it they will not fix it ....AND when the next new model comes out to replace the 8600 it will not have priority and very possible ever get fixed.