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  #1  
Old 06-26-2008, 10:25
JoeSegal's Avatar
JoeSegal JoeSegal is offline

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Fido Who-called... annoying option!
Anyone else annoyed by this option?
I added the $11 value pack which inludes this option and now everytime i miss a call, i get a text voice message notice and a text telling me who called... even though i can just check my call list!! I know its great for when you turn your phone off, but that rarely happens for me. I called them to remove it but they can't unless i remove the entire valule pack! I guess i'll have to deal with it.
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  #2  
Old 06-26-2008, 10:43
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EPcjay EPcjay is offline

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I beleve they can disable that one portion. CSR won't be able to do it though. You'll need to get to the Network Team to do that.

I had name display which didin't work on my phone and got that disabled...
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  #3  
Old 06-26-2008, 10:45
pietro006 pietro006 is offline

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Quote:
Originally Posted by AzNcRaZycOoLeR
I beleve they can disable that one portion. CSR won't beable to do it though. You'll need to get to the Network Team to do that


Not true! A lot of CSR's do know how to disable the option from the VP. If the CSR doesn't know, he will ask Tech Support and they will tell him.
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  #4  
Old 06-26-2008, 10:54
WorldIRC WorldIRC is offline

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Funny, I had a customer add JUST that feature yesterday...
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  #5  
Old 06-26-2008, 12:23
gregoire gregoire is offline

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I agree - this is among the most annoying options ever.

And I have Fidopro, and all of a sudden name display works for me now.I never added it.
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  #6  
Old 06-26-2008, 12:28
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Ride79 Ride79 is offline

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I think it is cool, but stupid that it still sends a txt msg even though I can check my call list. Just send me the txt if my phone is turned off.
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  #7  
Old 06-26-2008, 12:45
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crazihouse crazihouse is offline

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Quote:
Originally Posted by Ride79
I think it is cool, but stupid that it still sends a txt msg even though I can check my call list. Just send me the txt if my phone is turned off.


Exactly that. I had the option turned off for that reason. Can they not fix it so that you get a text ONLY if your phone was off/out of service area?
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  #8  
Old 06-26-2008, 16:30
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TheDethbunny TheDethbunny is offline

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I had that option removed from my 16 dollar VP.
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  #9  
Old 06-26-2008, 16:40
PhoenixEnigma PhoenixEnigma is offline

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Quote:
Originally Posted by crazihouse
Exactly that. I had the option turned off for that reason. Can they not fix it so that you get a text ONLY if your phone was off/out of service area?


Isn't that what it used to do? It might be my imagination, but I could have sworn thats how it used to work
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  #10  
Old 06-26-2008, 17:32
gregoire gregoire is offline

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Quote:
Originally Posted by PhoenixEnigma
Isn't that what it used to do? It might be my imagination, but I could have sworn thats how it used to work


When it first launched, that was what everybody assumed. We never thought they'd give us a text for every single call we missed, even if we had call display. Talk about redundant.
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  #11  
Old 06-26-2008, 18:19
Insaniitty Insaniitty is offline

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Well.. i guess it would be good to add WhoCalled if you didn't have CallerID display, then you can know the number to call back if you missed a call. Does WhoCalled work without Call Display?

Yea, I too thought it wouldn't notify me if my phone was on and missed a call.
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  #12  
Old 06-27-2008, 03:20
partyfavor partyfavor is offline

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extremely annoying feature.
just tell them to 'exclude' the option from your pack. they should know what to do. it basically doesnt send you the txts. waaaay better that way.
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  #13  
Old 06-27-2008, 03:32
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Flying Squirrel Flying Squirrel is offline

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I'm not sure, but when I disabled my call forwarding to my voicemail (accidentally) I NEVER received a whocalled message. Couldn't figure out why until after a week or 2 a friend of mine complained he couldn't get my voicemail, so I reenabled the forwarding and sure enough, every missed call since I get a who called message as well. Wierd how that works out.

I would like it disabled, just too lazy to bother with calling in about it
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  #14  
Old 06-27-2008, 04:36
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DH DH is offline

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Like partyfavor said, you need to have them EXCLUDE the feature.

Make sure you use the word exclude and keep calling them back...
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  #15  
Old 06-27-2008, 10:28
TomeOne TomeOne is offline

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WhoCalled definitely shouldn't kick in unless there's no signal/phone is off. It's annoying when it notifies me of a missed call I see in my call list.
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