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i just got denied by a CSR, their reason is: not subscribed to a text message plan, if not happy about the price increase, don't use text message...the key word seems to be 'subscribe' because the cingular TOS said you allowed to terminate w/o fees in they raise the fees of a service to which you subscribe
Provider(s):
cingular, **mobi pcs!!!** orange mobile (thailand)
Joined: Dec 2004
From: chachoengsao, thailand
Posts: 713
Quote:
Originally Posted by blk_g20
i just got denied by a CSR, their reason is: not subscribed to a text message plan, if not happy about the price increase, don't use text message...the key word seems to be 'subscribe' because the cingular TOS said you allowed to terminate w/o fees in they raise the fees of a service to which you subscribe
wait, so are you not on PPU sms? because that is listed as a 'subscribed' feature on my account...just because you didnt subscribe your self to it and dont pay any monthly fee for it doesent mean it isnt a service....i wish i had a good reason to jump ship, just to protest the price increase....but i need the coverage....
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Phone(s):
1: HTC Touch Pro (Sprint), LG Dare (Verizon)
2: Apple iPhone (AT&T), Nokia N85 (AT&T)
3:
Provider(s):
Verizon, AT&T, Sprint, Iridium
Joined: Jul 2002
From: Cerritos, CA
Posts: 1,569
You would think they could learn from Sprint's mistake on this. Identical issue. They raised text messaging fees. All of a sudden, people are canceling because of the change. (With no ETF.) Sprint finally gets smart and grandfathers people who call into the old rate. Risk mitigated. Those that don't call get the higher rate. Those that do, have no reason to cancel because they are grandfathered. (Thus, no material change.)
It's doubtful that Cingular will do this, however. They are much too arrogant, which is rather amusing since their network belies their superiority complex. Anyone who is annoyed by the change, who does not like their service, and wants to cancel without a penalty should take advantage of this opportunity. Let's be clear: Cingular knew this was a possibility when they raised the price. They probably already have an estimate as to the number of people that will cancel. (Not many, I would guess.)
Provider(s):
T-Mobile...got pink? Bring Catherine back...she makes my world
Joined: Feb 2005
From: Go Bears!! Back in Chicago!
Posts: 2,134
Any other success stories like this??? I'm interested in cheating my way, yes absolutely cheating my way out of the system and family planning my mom onto my line on either my t-mobile line or uscc. I don't care what the moral dilemma is here with this, Cingular took an action that has reprecussions. Mock it, think its cheap, childish or just ridiculous. I've been presented with an opportunity to rectify a situation I was planning on paying an ETF fee for, why not milk the system thats so stacked against the consumer. Chalk up a victory for the customer.
Provider(s):
T-Mobile...got pink? Bring Catherine back...she makes my world
Joined: Feb 2005
From: Go Bears!! Back in Chicago!
Posts: 2,134
Quote:
Originally Posted by Jayden0606
The only way to drop out is if they were to change your rate plan cost. I actually verified this with a few departments here.
Son I will happily use my pre-law knowledge and take Cingular to court over as the original poster in another thread put it a "material breach" of contract. Cingular changed the terms and conditions of the contract without the consent of the signer. I think the Sprint case speaks VOLUMES for what the outcome will be of this scenario.
Good luck with those cases, i'll be enjoying watching Cingular fall on its face when taken to court.
i've been doing it for over 2 years now, and will continue because i'm doing quite well. i have a good customer base established and get plenty of referrals every month. but i don't get paid to deal with nonsense.
lol from the mouth of a true Cingular ***** boy....
and before you talk **** to other people realize that cingular has stated in thier contract that any increase in initial charges waives the right to charge an early termination fee...try reading the contract that you so vehemently defend....
now put your real brain back in, and leave cingulars' at work son...
lol from the mouth of a true Cingular ***** boy....
and before you talk **** to other people realize that cingular has stated in thier contract that any increase in initial charges waives the right to charge an early termination fee...try reading the contract that you so vehemently defend....
now put your real brain back in, and leave cingulars' at work son...
Ive seen enough of the personal comments on this thread, quit perpetuating the problem. If you all want to discuss and debate, debate the post and its contents, not the members posting it.
Provider(s):
At&t no more - Verizon, never looking back
Joined: Jul 2005
From: under a rock
Posts: 8,347
It's surprising how many self-appointed legal experts here can quote contract law. Any real lawyers on the board who care to verify the claims on either side of the arguement?? I will admit I not a lawyer either.
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If I'm annoyed and you're annoyed, does that make us a paranoid ??
Provider(s):
T-Mobile...got pink? Bring Catherine back...she makes my world
Joined: Feb 2005
From: Go Bears!! Back in Chicago!
Posts: 2,134
Quote:
Originally Posted by cingtd
It's surprising how many self-appointed legal experts here can quote contract law. Any real lawyers on the board who care to verify the claims on either side of the arguement?? I will admit I not a lawyer either.
I am speaking to a lawyer as we speak via im
repeating him to this argument
his exact words were to use the 50% claim as an unreasonable rise in pricing
if their contract includes the right to raise reasonable fees, thats unreasonable a 50% increase is an unreasonable increase.
This coming from a contract lawyer. He says and I quote, "I can absolutely guarantee you success in court, the key is to get the success before court."
You guys are looking at this in the wrong line, Sprints contract like Cingulars had the same paraphrasing and they openly allowed customers out.
Ive seen enough of the personal comments on this thread, quit perpetuating the problem. If you all want to discuss and debate, debate the post and its contents, not the members posting it.
Phone(s):
1: Apple iPhone
2: Motorola RAZR v3x
3: Sony Ericsson w600i
Provider(s):
Cingular
Joined: Jul 2002
From: Classified
Posts: 18,454
Quote:
Originally Posted by cingtd
It's surprising how many self-appointed legal experts here can quote contract law. Any real lawyers on the board who care to verify the claims on either side of the arguement?? I will admit I not a lawyer either.
Self appointed legal expert?
I guess it isn't a prerequisite for Cingular employees to have the ability to read (and comprehend) English; or, for that matter, to have the mental ability to logically deduce the meaning of full phrases or sentences. Then again, this doesn't surprise me; I often find that Cingular employees come marching into these kind of threads, guns blazing -- but these very members (i.e., Cingular employees) are themselves quoting contractual law, many times lacking the ability to post without making simple grammatical or logical errors. (note: not specifically referring to your post)
It doesn't take a rocket scientist (or a lawyer, for that matter) to interpret the contract -- at least at a level of basic understanding. If understanding a wireless contract required a law degree, then customers would bring lawyers to the store with them when they signed up for wireless service.
So please, spare us the baloney. It was clear from the other thread that you are biased in matters like this. And, if I'm not mistaken, I've seen you play in the past the same "Cingular is right, customers are wrong" game. What a naive outlook.
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