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  #1  
Tintin123's Avatar
Tintin123 Tintin123 is offline

My antenna is smaller than yours
Phone(s):
1: Nokia E71-2
2:
3:
Provider(s):
at&t
Joined: Nov 2003
From: USA
Posts: 452
E71 Hard Reset -Is there any difference between 2 codes?

I find 2 codes to hard reset E71-2 NAM:

1. Type *#7370# and the use PIN: 12345.

2. Turn off. Press simultaneously: Call Key (Green key w/ phone icon on it), 3 (or Y), # (or J) and turn phone on, keep all buttons pressed until Nokia welcome screen shows-up.

Any difference between these 2? Which one goes deeper?

Tintin
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  #2  
netborn's Avatar
netborn netborn is offline

My antenna is smaller than yours
Phone(s):
1: Nokia E71-2 (Workdays)
2: Nokia N95-3 (Weekends)
3:
Provider(s):

Joined: Jun 2005
From: Argentina
Posts: 463
The second one goes deeper. I don´t know exactly the difference, but the second also could be used when your device powers on but refuse to start (for instance because a faulty app)
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  #3  
hondaguy's Avatar
hondaguy hondaguy is offline

I've climbed a cellphone tower
Phone(s):
1: E75 nam
2:
3: Moto Q9h
Provider(s):
ROGERS
Joined: Jan 2004
From: Toronto
Posts: 1,760
i am not sure either. i have been using the 1st one to solve any issues i might have with my phones over the last year. it has worked well, but recently my e71 was not playing well with mailforexchange and nothing i did would fix it until i tried the second reset code.
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  #4  
kursed kursed is offline

Phone Expert
Phone(s):
1: Nokia - E71
2: Apple iPhone
3: Dopod C730w
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Joined: Sep 2005
Posts: 74
Hmm nothing happens at my end (E71-1), if I try the second code.
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  #5  
hondaguy's Avatar
hondaguy hondaguy is offline

I've climbed a cellphone tower
Phone(s):
1: E75 nam
2:
3: Moto Q9h
Provider(s):
ROGERS
Joined: Jan 2004
From: Toronto
Posts: 1,760
You have to turn off the phone, then hold the 3buttons while powering on the phone. Once you feel the slight vibration you can let go of the power button but keep the other three pressed until the handshake screen comes up. This will delete all your info and reset the phone
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  #6  
kursed kursed is offline

Phone Expert
Phone(s):
1: Nokia - E71
2: Apple iPhone
3: Dopod C730w
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Joined: Sep 2005
Posts: 74
Yes, I did exactly that. It doesn't reset my phone.
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  #7  
hondaguy's Avatar
hondaguy hondaguy is offline

I've climbed a cellphone tower
Phone(s):
1: E75 nam
2:
3: Moto Q9h
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ROGERS
Joined: Jan 2004
From: Toronto
Posts: 1,760
Sorry, just reread the 1st post again and there is an error. press the star key instead of the pound key
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  #8  
Candyman's Avatar
Candyman Candyman is offline

I've got more phones than fingers
Phone(s):
1: Nokia N95-3 w/ 8GB SDHC
2: Nokia E71-2 w/ 8GB SDHC
3: Nokia E61i (Retired cuz of above)
Provider(s):
Rogers Wireless
Joined: Sep 2002
From: Brampton
Posts: 2,976
Second one is deeper and it does work on the E71 as I have already done so.

The first option will erase any installed apps and reset all options to default.

The second will erase all apps and format your internal memory completely. It won't however, reset all your options back to default...that is for option 1.

The procedure that I do is.....#1 first...then #2 after restart...then #1 again just to make sure everything is clean. After the 3rd restart I start customizing everything and installing my apps.
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  #9  
kursed kursed is offline

Phone Expert
Phone(s):
1: Nokia - E71
2: Apple iPhone
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Joined: Sep 2005
Posts: 74
Thanks for that - it worked. =)
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  #10  
jagr jagr is offline

Phone fan
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Joined: Feb 2004
Posts: 13
Hi,
I found a e71 in the park, didnt know who to return it to. Sim card contacts are blank and phone is off. Since I am unable to find the owner I have decided to keep the phone and give it to my mum.

However the phone is locked on power up so I cannot use it until I have cleared the lock code. I have tried powering on while pressing call, * and 3 it does not work, it still brings me to the lock code screen.

Any help would be much appreciated.
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  #11  
kursed kursed is offline

Phone Expert
Phone(s):
1: Nokia - E71
2: Apple iPhone
3: Dopod C730w
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Joined: Sep 2005
Posts: 74
I'm sorry but how can we be so sure that it's not a stolen set?
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  #12  
rf12's Avatar
rf12 rf12 is offline

Radiation is good
Phone(s):
1: iPhone 3G S 32GB - Black
2: Nokia E71-1 (white) & E71-2 (gray), Samsung A727
3:
Provider(s):
at&t T-Mobile USA AIS Thailand
Joined: Nov 2006
From: Manhattan
Posts: 702
Quote:
Originally Posted by Tintin123
I find 2 codes to hard reset E71-2 NAM:

1. Type *#7370# and the use PIN: 12345.

2. Turn off. Press simultaneously: Call Key (Green key w/ phone icon on it), 3 (or Y), # (or J) and turn phone on, keep all buttons pressed until Nokia welcome screen shows-up.

Any difference between these 2? Which one goes deeper?

Tintin



Are you sure it's # and not * in 2. ?

Nokia's FAQs entry about this.
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  #13  
RogerPodacter RogerPodacter is offline

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Phone(s):
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2: E71-2 (Sold) N95-4 (Sold)
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Joined: May 2003
From: LA area, CA / Levittown, PA / Lawrenceville, NJ , USA
Posts: 14,689
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They are both the same thing, a hard reset. The other code not listed in this thread is the soft reset.
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  #14  
JP's Avatar
JP JP is offline

Phone(s):
1: •—Nokia N97 v2.0¹
2: •—Nokia N86 NAM²
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Joined: Apr 2004
From: Canada
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Wirelessly posted (The Eliteness: Mozilla/5.0 (SymbianOS/9.2; U; Series60/3.1 NokiaN95_8GB-3/20.2.005 Profile/MIDP-2.0 Configuration/CLDC-1.1 ) AppleWebKit/413 (KHTML, like Gecko) Safari/413)

Quote:
Originally Posted by RogerPodacter
They are both the same thing, a hard reset. The other code not listed in this thread is the soft reset.


the second one doesn't require the security code and, like someone else said, can work even if you can't power the phone on.
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  #15  
friedbrains's Avatar
friedbrains friedbrains is offline

Post Machine
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Joined: Nov 2003
From: east
Posts: 10,029
the 2nd one posted by the OP or also called the 3-finger salute is supposed to be done only if your phone is having problem like not booting or is not properly starting up, and others call it "Reformating" as opposed to "Hard Reset" for the *#7370#

and there are also times when "Soft Reset" is all your device needs, which is *#7780#, this will not totally delete all your data and settings...

and sometimes, perhaps most of the time, even just a simple reboot (OFF and then ON) is really all what your S60 needs...
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