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Provider(s):
Verizon- Nextel iden -Iridium- Cingular GSM and TDMA
Joined: Dec 2002
From: Pembroke Pines, Florida
Posts: 48
Unwanted BREW alerts
I have a Motorola Q and over the last month, I have been receiving between 30-40 unwanted BREW alerts every Day from 118012222247. The messages are as follows but slightly diferent for each message. Verizon cant block them and I cant block them. I dont have vtext or any alerts. I had upgraded the phone from a MotorolaV3CRazr and every message has MotorolaV3CRazr in it.
__________________
Howard Jacobs
Pembroke Pines, Florida
ATT-Cingular-ATT for 18 years
Nextel now Sprint for 10 years
Verizon for 5 year
Primary Phone iphone 3G
I have had the same problem, and am trying to figure it out myself. I also upgraded from a v3c. I can olly figure that there has to be some kind of alert set up that I don't remember. I'll post if I find anything...
Phone(s):
1: Samsung sch-i760/Motorola Q / Motorola RAZR V3c .04 FW and OBEX wahoo!
2: Motorola V710 then 2 E815s
3: LG vx6000 , several BBs but nothing that made me go WOW
Provider(s):
verizon - because sprint,cingular and tmobile all suck in florida
I just spoke with verizon tech support, and he indicated that it looks like a premium message tailored for a v3c (sort of obvious), and that it is possibly an alert that was set up while using the v3c. I guess that is possible, but I haven't been able to find a site that I have registered on that has an alert that might match this message.
Never the less, he suggested replying to the message with STOP QUIT END (each in individual reply messages). We'll see if takes care of it. I'll report back.
I have a Motorola Q and over the last month, I have been receiving between 30-40 unwanted BREW alerts every Day from 118012222247. The messages are as follows but slightly diferent for each message. Verizon cant block them and I cant block them. I dont have vtext or any alerts. I had upgraded the phone from a MotorolaV3CRazr and every message has MotorolaV3CRazr in it.
I upgraded from a V3c Razr when the Q first came out. No messages like this until Friday of this past week. I started out only gettting one or two a day now it is rapidly getting to about 15 per day.
From looking at the detail the email appeared to be coming from Acuweather so I opended a tick with them. This is what they told me:
The messages that you are receiving are coming from VCast at Verizon. You will need to contact Verizon’s Customer Service department to have them address the issue.
If you have any further questions, please let us know.
My guess is that if there were any VCast alerts going on when we had the V3c they did not get cleared out when we upgraded to a phone that does not support Vcast.
I just spoke with verizon tech support, and he indicated that it looks like a premium message tailored for a v3c (sort of obvious), and that it is possibly an alert that was set up while using the v3c. I guess that is possible, but I haven't been able to find a site that I have registered on that has an alert that might match this message.
Never the less, he suggested replying to the message with STOP QUIT END (each in individual reply messages). We'll see if takes care of it. I'll report back.
I can report that STOP and QUIT do not work I will try END today.
Provider(s):
Verizon- Nextel iden -Iridium- Cingular GSM and TDMA
Joined: Dec 2002
From: Pembroke Pines, Florida
Posts: 48
Since the original sports messages stopped in October(it took 4 months for verizon to figure it out), I have not received any new unsolicited messages until Friday February 2nd 2007 when I also started receiving about 15-20 weather messages per day. How do we get verizon to fix this?
Since the original sports messages stopped in October(it took 4 months for verizon to figure it out), I have not received any new unsolicited messages until Friday February 2nd 2007 when I also started receiving about 15-20 weather messages per day. How do we get verizon to fix this?
Howard Jacobs
Pembroke Pines, Fl
This is most interesting. This is lines up with when I started seeing this as well. I have determined that replying with END, QUIT, or STOP does not help. Seems that Verizon may have made some sort of change that is impacting a number of users.
I have had this happen too. I didn't get an answer back from AccuWeather but I think it could be a VCast Alert also but I can't think of any reason why I would've signed up for them since I don't give a rat's *** about watching the weather. I'm glad this info has been put on here. Hopefully they'll finally be able to fix it.
I just got off the phone with them for the third time and they were again no help. I did finally get an answer from AccuWeather. Here is my email from them:
The text messages that you are receiving on your phone are coming from a service
called VCAST on your Verizon mobile device. Although our name is listed on the
Breaking Weather News, AccuWeather is only responsible for providing the weather
data to Verizon. Verizon is responsilbe for sending the text messages to your
device. If you would like to cancel this service, please contact your local
Verizon Customer Service and let them know that you would like the Breaking
Weather News text messages from VCAST to be removed from your device. If you
have any more questions or comments, please let us know.
Now, they're trying to give me some garbage that it has to do with my firmware and PRL. I didn't know that my phone's software could send me a text message from VZW and AccuWeather. It's amazing what my phone can do.
I finally got ahold of a guy who admitted to the problem and said they are working on it. Thanks Verizon for finally taking blame for it. I'll deal with it cause "they're working for me" or whatever bs phrase they have. Thanks for taking the ball out of my court.
I've been working on this for days now - MULTIPLE calls to VZW and Accuweather. Got the same response from Accuweather as above. Pointing the finger right back at VZW / VCast.
Today, I got a call from VZW this morning stating that they will be "blocking" the messages. My thought was that this certainly isn't a fix - just a bandaid. They still are being generated from somewhere. And... the "blocking' didn't do anything. I'm still getting them, more than one an hour all day since they are supposidly "blocking".
They NEED to get this fixed!!! I opened up another ticket just now.
EVERYONE who has this problem needs to call Data Support ASAP and open a ticket. Maybe they will realize THEY HAVE A PROBLEM if they have lots of open tickets on the same issue.
08-17-2006, 04:45
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