Customer Service #: 888-833-3110
Customer Service Location: “Offshore”
Typical Wait Time: Very Short
Link to Map: http://www.joltmobile.com/map.aspx
Note: Coverage map may be old. It is likely (but not confirmed) that this AT&T MVNO has the same coverage as AT&T GoPhone.
Check coverage by ZIP: Yes
$35/month - unlimited talk/text nationwide
$40/month - unlimited talk/text nationwide + 500 international rollover minutes
$50/month - unlimited talk/text nationwide + 500 international rollover minutes + 500mb data
$60/month - unlimited talk/text nationwide + 500 international rollover minutes + 1gb data
Pay As You Go - 10¢ per minute or text (international 20¢), 30¢ per mb data
$10 PAYG recharge lasts for 90 days, $20 for 120 days, $30 for 150 days.
Overage: None. When data cap reached, data stops.
Taxes Charged: **Unknown
Data Throttled (as of 11/2011): Reports indicate that AT&T throttles MVNO data speeds to 500 kb/s in markets where AT&T offers 3G and 1,500 kbs in areas where AT&T offers 4G. It is possible that these reports are incorrect, or that AT&T is throttling data for MVNO customers. Reports on Howard Forums indicates that the throttle can be avoided by using proxy settings. Red Pocket’s instructions on configuring data include the use of the proxies that are reported to avoid the throttle. Red Pocket’s President denies throttling, or even having the ability to throttle data.
Bring Your Own Device: Available. Supports locked AT&T/Cingular phones, and unlocked GSM phones using 900/1800/1900MHz frequencies.
Data Configuration Instructions: Unknown (previous URL no longer works)
Disable Voicemail: **Unknown
Supports Conditional Call Forwarding: **Probably
Number Portability: Yes
Unused SIM required for port: Yes
Outgoing calls during port: **Unknown
Detailed Call Records on Website: **Unknown
Corporate HQ Address:
JOLT Mobile Corporate Office
P.O. Box 811160
Los Angeles, CA 90081