:Virgin Mobile USA

Virgin Mobile
Updated: 11/2/2011

Customer Service #: 888-322-1122
Customer Service Location: Mexico
Typical Wait Time: Short to Medium
E-mail: ourteam@virginmobile.com
Web-site: www.virginmobileusa.com
Web-Chat: **Unknown

Coverage: Sprint without roaming partners.
Link to Map: http://www.virginmobileusa.com/check...phone-coverage
Technology: CDMA.
Check coverage by ZIP: Yes

Plans:
Smart Phones
$55/month for unlimited talk, text, and data with smart phones
$45/month for 1,200 minutes plus unlimited text and data
$35/month for 300 minutes plus unlimited text and data
Dumb Phones:
$30/month for 1,500 minutes, 1,500 texts, and 30MB data
Overage: Yes. Depends upon plan. See web-site.
Taxes Charged: Yes. Local sales tax charged when funds added via web, based upon address of credit card used. Note: Oregon has no sales tax.

Data Throttled: Reports indicate that data is not throttled
Bring Your Own Device: No. Avoid the Motorola Triumph as many users are complaining about call quality and data speed.
Voicemail: Yes. Uses Sprint’s voicemail system.
Disable Voicemail: **Unknown
Supports Conditional Call Forwarding: **Unknown
Number Portability: Yes. Monthly plan lost if ported during month.
Unused SIM required for port: N/A - No SIMS on CDMA.
Outgoing calls during port: No. Port must complete before account can be funded. Detailed Call Records on Website: Yes
Corporate HQ Address:
10 Independence Blvd
Warren, NJ 07059