• Sprint Accounts Breached via Samsung

    Some potentially bad news for some Sprint customers today:

    On June 22, Sprint was informed of unauthorized access to your Sprint account using your account credentials via the Samsung.com “add a line” website. We take this matter, and all matters involving Sprint customer’s privacy, very seriously.

    What Information Was Involved?
    The personal information of yours that may have been viewed includes the following: phone number, device type, device ID, monthly recurring charges, subscriber ID, account number, account creation date, upgrade eligibility, first and last name, billing address and add-on services. No other information that could create a substantial risk of fraud or identity theft was acquired.

    What We Are Doing.
    Sprint has taken appropriate action to secure your account from unauthorized access and has not identified any fraudulent activity associated with your account at this time. Sprint re-secured your account on June 25, 2019 with the following notification to your Sprint phone device:

    • Your account PIN may have been compromised, so we reset your PIN just in case in order to protect your account.

    This letter also includes ways to protect your personal information along with important websites and phone numbers for your further information.

    Other Important Information.
    As a precautionary measure, we recommend that you take the preventative measures that are recommended by the Federal Trade Commission (FTC) to help protect you from fraud and identity theft. These preventative measures are included at the end of this letter. You may review this information on the FTC’s website at www.ftc.gov/idtheft and www.IdentityTheft.gov or contact the FTC directly by phone at 1-877-438-4338 or by mail at 600 Pennsylvania Avenue, NW, Washington, DC 20580.

    We apologize for the inconvenience that this may cause you. Please be assured that the privacy of your personal information is important to us. Please contact Sprint at 1-888-211-4727 if you have any questions or concerns regarding this matter.


    Sprint Customer Care
    Hopefully no one reading this was affected by the incident.

    Source: ZDNet via The Verge

    Andrew Currie has been blogging about mobile phones since 2001, smartphones (depending on how you define them) since 2002 and smartwatches since 2014.
    This article was originally published in forum thread: Sprint Accounts Breached via Samsung started by acurrie View original post
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