• RIM Employee Writes Scathing Open Letter To Senior Management (Update: RIM Responds)

    A high level RIM employee has written an open letter to their bosses at the company outlining their perceptions of where the company and its products currently stand, some views on its competitors, and offers some suggestions for righting the ship. The letter was provided to BGR. Below are a few excerpts:

    To the RIM Senior Management Team:

    I have lost confidence.

    While I hide it at work, my passion has been sapped. I know I am not alone — the sentiment is widespread and it includes people within your own teams.
    Let’s obsess about what is best for the end user. We often make product decisions based on strategic alignment, partner requests or even legal advice — the end user doesn’t care. We simply have to admit that Apple is nailing this and it is one of the reasons they have people lining up overnight at stores around the world, and products sold out for months.
    Developers, not Carriers can now make or break us

    We urgently need to invest like we never have before in becoming developer friendly. The return will be worth every cent. There is no polite way to say this, but it’s true — BlackBerry smartphone apps suck. Even PlayBook, with all its glorious power, looks like a Fisher Price toy with its Adobe AIR/Flash apps.
    We missed not boldly reacting to the threat of iPhone when we saw it in January over four years ago. We laughed and said they are trying to put a computer on a phone, that it won’t work. We should have made the QNX-like transition then. We are now 3-4 years too late. That is the painful truth… it was a major strategic oversight and we know who is responsible.
    Read the full letter here.

    Update: RIM Responds
    Comments 2 Comments
    1. jdvoracek's Avatar
      jdvoracek -
      Could just as easliy have been written by Nokia manager...
    1. Erniewitt's Avatar
      Erniewitt -
      More like they missed the boat when they didn't buy WebOS. HP is allowing WebOS to languish by producing so few phones for it. If it came to RIM, I think both would be fine right now.
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