• RIM Employee Writes Scathing Open Letter To Senior Management (Update: RIM Responds)

    A high level RIM employee has written an open letter to their bosses at the company outlining their perceptions of where the company and its products currently stand, some views on its competitors, and offers some suggestions for righting the ship. The letter was provided to BGR. Below are a few excerpts:

    To the RIM Senior Management Team:

    I have lost confidence.

    While I hide it at work, my passion has been sapped. I know I am not alone ó the sentiment is widespread and it includes people within your own teams.
    Letís obsess about what is best for the end user. We often make product decisions based on strategic alignment, partner requests or even legal advice ó the end user doesnít care. We simply have to admit that Apple is nailing this and it is one of the reasons they have people lining up overnight at stores around the world, and products sold out for months.
    Developers, not Carriers can now make or break us

    We urgently need to invest like we never have before in becoming developer friendly. The return will be worth every cent. There is no polite way to say this, but itís true ó BlackBerry smartphone apps suck. Even PlayBook, with all its glorious power, looks like a Fisher Price toy with its Adobe AIR/Flash apps.
    We missed not boldly reacting to the threat of iPhone when we saw it in January over four years ago. We laughed and said they are trying to put a computer on a phone, that it wonít work. We should have made the QNX-like transition then. We are now 3-4 years too late. That is the painful truthÖ it was a major strategic oversight and we know who is responsible.
    Read the full letter here.

    Update: RIM Responds
    Comments 2 Comments
    1. jdvoracek's Avatar
      jdvoracek -
      Could just as easliy have been written by Nokia manager...
    1. Erniewitt's Avatar
      Erniewitt -
      More like they missed the boat when they didn't buy WebOS. HP is allowing WebOS to languish by producing so few phones for it. If it came to RIM, I think both would be fine right now.
  • Sponsored By

  • Facebook

  • Recent Reviews

  • Recent Forum Posts


    I didnít say that. mmWave circa 2025...

    I didnít say that.

    mmWave circa 2025 (2030?) will probably be like Band 4 circa 2010, based on what Iíve read about mmWave being pushed to penetrate into buildings when the cell is close...

    VVivian Today, 12:50 AM Go to last post

    There's nothing listed for BYOD right now as far...

    There's nothing listed for BYOD right now as far as national promos. If you're bringing over enough lines a business rep might offer you a $250/line bill credit or something similar.

    Almost all...

    baaadandy Today, 12:09 AM Go to last post

    Is the $250 port in promo available for business accounts?

    There is a $250 /line port in pro on the consumer side and I wonder if att is doing the same on the business lines? I want to transfers few lines to att on a business account. If a business rep reads...

    Kroolexy Yesterday, 11:22 PM Go to last post

    Anyone ever experience a return where the...

    Anyone ever experience a return where the tracking number showed up as being from something returned in the past (my case, Oct 2019)? Iím more than positive that the return label was from the box of...

    smokieunc Yesterday, 11:19 PM Go to last post

    The consensus seems to be that Verizon Prepaid is...

    The consensus seems to be that Verizon Prepaid is still at least slightly better performance-wise than Visible for many people, includes LTEiRA coverage, and a wider variety of compatible devices.

    ecs0013 Yesterday, 11:11 PM Go to last post