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  1. Replies
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    Is the phone on the Device Payment Plan ? I...

    Is the phone on the Device Payment Plan ? I suggest you contact Customer Service for clarification.
  2. The "White list" is an internal list of approved...

    The "White list" is an internal list of approved devices. For activation issues, CS submits technical tickets to Technical Support team who researches the White List for approved devices. You...
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    Is there a question you have ? I Sent from my...

    Is there a question you have ? I

    Sent from my SM-G965U using HoFo mobile app
  4. Occasionally, port in requests are not as easy as...

    Occasionally, port in requests are not as easy as you might think and require some background work to resolve. Been this way since LNP was first initiated.
  5. My warning is that if the system or a rep changed...

    My warning is that if the system or a rep changed the plan to make it compatible. Just saying.
  6. I did a lookup of the device at Phonescoop.com...

    I did a lookup of the device at Phonescoop.com and found this: https://www.phonescoop.com/phones/phone.php?p=4421. The device is CDMA and while it does support LTE (data only) the device does not...
  7. I can say for certain that your phone cannot be...

    I can say for certain that your phone cannot be used unless it was still active on an existing CDMA plan. Verizon stopped allowing activation of CDMA devices on their network early this summer. ...
  8. I find it hard to believe that Verizon doesn't...

    I find it hard to believe that Verizon doesn't accept ports from landlines, can't comment on MVNOs. They key is that they have to have native service where the phone # was originally assigned to.
  9. Make sure to keep a close eye on your...

    Make sure to keep a close eye on your plan/features to make sure nothing has changed.
  10. Replies
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    I have the s3 Frontier watch from Sprint and they...

    I have the s3 Frontier watch from Sprint and they don't use the eSIM either. I can only make or receive calls and data when I have a Bluetooth connection with my phone.

    Sent from my SM-T580...
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    Keep in mind that cell phone batteries typically...

    Keep in mind that cell phone batteries typically last 2-3 years before it is time to replace them. Often, when the phone is older, it may be cheaper to replace the phone then try to get a...
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    There is a lot we don't know about this case. I...

    There is a lot we don't know about this case. I only offered an opinion and a possible solution.
  13. Please keep the conversations friendly or I...

    Please keep the conversations friendly or I guarantee this thread will be closed and posts deleted.
  14. Replies
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    Sounds like even though you bought it from...

    Sounds like even though you bought it from Samsung directly, the phone might be locked to Verizon. Normally the APN settings can be changed through the phone settings. You need to confirm the...
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    10mm, you should reach out to customer service to...

    10mm, you should reach out to customer service to find out why. Is the phone on the Device Payment Plan ?? Setting the APN does not require the phone to be unlocked with either At&t or T-Mobile. ...
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    You aren't the "bad guy" and doesn't sound like...

    You aren't the "bad guy" and doesn't sound like you are trying to scam the system. The problem comes from the folks who try to buy phones at a discount and then turn around and try to sell them for...
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    While I cannot speak with any certainty, there...

    While I cannot speak with any certainty, there could be a potential bug in the system preventing you from making the change. Give it a few more days (considering the holiday on Monday) and try again...
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    Here is a link to the currently announced Black...

    Here is a link to the currently announced Black Friday promotions for cell phones at Bestbuy :https://www.bestbuy.com/site/black-friday/cell-phone-ad/pcmcat1568908277830.c?id=pcmcat1568908277830.
    ...
  19. Replies
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    No the 60 day unlocking policy cannot be over...

    No the 60 day unlocking policy cannot be over ridden. CS and store reps cannot change that. The policy is what it is as it stands currently. I did work for Verizon for a short time this summer to...
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    That would be incorrect, it is for all accounts...

    That would be incorrect, it is for all accounts since June or July of this year.
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    I don't think that is going to happen now that...

    I don't think that is going to happen now that the new unlocking policy has taken effect. I do think that for customers who are not eligible would be referred to a specific company that allows users...
  22. Thread: Image Test

    by veriztd
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    1,301

    No further comments needed. Thread closed.

    No further comments needed. Thread closed.
  23. Replies
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    The answer is they will not unlock it prior to 60...

    The answer is they will not unlock it prior to 60 days and the unlocking process will occur automatically. There will be no need to contact Verizon before then to complete the unlock, it is...
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    I believe that the CS reps are having their feet...

    I believe that the CS reps are having their feet held closer to the fire by management to minimize credits on standard fees. Not saying it won't ever happen.
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    No disagreement, but I had to agree with the...

    No disagreement, but I had to agree with the prior post. If you can the fee waived, more power to you. Just don't whine about it if they won't offer to waive or credit the activation fee.
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