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Type: Posts; User: Serial Port

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  1. I agree. With autopay, it is all or nothing and...

    I agree. With autopay, it is all or nothing and not broken into partial payments.
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    That might indicate that there may some...

    That might indicate that there may some additional provisioning needed to be added to the account to enable it. I don't believe there is any additional cost to enable 5G. You may have to contact...
  3. What make/model phone are you using currently and...

    What make/model phone are you using currently and for the phone you want to upgrade to ? If you are already using an LTE phone, you shouldn't need a new SIM card, just swap the SIM from the old to...
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    As long as the hardware is 5G capable and the...

    As long as the hardware is 5G capable and the correct settings are enabled in the billing system, there is no reason that it cannot access 5G. 5G is for data access currently.
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    I believe Verizon did have a device similar to...

    I believe Verizon did have a device similar to your inquiry, but it has been more than 5 years since I read about it. I don't recall its name at this time. This was something that required a visit...
  6. Sold: While I don't have an answer to your question,...

    While I don't have an answer to your question, there is a Buy/Sell/Trade section on Howard Forums. I will move this thread to there.
  7. Pay close attention to these items (bolded) from...

    Pay close attention to these items (bolded) from that internet link before taking the phone in for a trade in:



    My point is that a damaged phone may not receive the full trade-in credit if...
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    When profits start lagging, I assure you that the...

    When profits start lagging, I assure you that the shareholders will raise a stink with corporate. Sadly, most of the corporate "neckties" have very little understanding about working in the...
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    As per the shared article, one of the issues...

    As per the shared article, one of the issues seems to be inconsistent answers from customer service and some store reps. Bottom line as I see it as a former CS rep from At&t is that management...
  10. Since warranty is no longer an option, consider...

    Since warranty is no longer an option, consider taking to a phone repair kiosk for evaluation. Could be an internal, loose connection to the keyboard or the keys might be sticking.

    I don't know...
  11. How old is the phone ? Any visible damage ? Any...

    How old is the phone ? Any visible damage ? Any recent updates downloaded ?

    Hard to offer any specific advice without knowing more.
  12. Plans Not entirely true. New activations can be...

    Not entirely true. New activations can be subject to the same issues from my experience as a CS rep with At&t and imagine it is the same with all carriers.

    I used to occasionally get calls from...
  13. Plans Impossible to predict. Some may get it almost...

    Impossible to predict. Some may get it almost instantly and some may take a long time. Just luck of the draw. Last year when I switched carriers on two phones, one was almost instant and the other...
  14. Plans Yes, it is possible. Sometimes these things...

    Yes, it is possible. Sometimes these things happen due internal issues with the provider and such issues need to be researched to get resolved.

    Not much different than a port of a phone #...
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    I must respectfully disagree with you there. It...

    I must respectfully disagree with you there. It might redirect you to a specific internet site such as Facebook, for example, but I have never been unable to reach out to them through online chat. ...
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    I have to agree. As long as the phone supports...

    I have to agree. As long as the phone supports the required cellular frequencies it should work just fine. Doesn't matter if the manufacturer is out of business. Sadly, the store reps have certain...
  17. Sounds like you are prepared and will help her...

    Sounds like you are prepared and will help her when the time comes. Best wishes.
  18. I guarantee that will happen. I remember working...

    I guarantee that will happen. I remember working at At&t when Analog was finally shut down and how people swore up and down that they were not warned ahead of time and it wasn't fair. Another...
  19. Just curious, where does she live ?? If H20...

    Just curious, where does she live ?? If H20 hasn't sent a notice, you should get one shortly. This shutdown is happening and just because you didn't get a notice yet, it won't change the...
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    As to my memory of the date. I was training to...

    As to my memory of the date. I was training to work for At&t when the tragedy occured. I remember sitting at home watching the morning news when it happened. I was in shock and awe watching both...
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    Still no indication that the OP reached out to...

    Still no indication that the OP reached out to customer service online. The issue may take the opening of a trouble ticket to investigate, but there is nothing anyone on this site can do to make it...
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    Yes, it is still happening. I offered a solution...

    Yes, it is still happening. I offered a solution above, hit the refresh key on your keyboard and the page will correct/update itself until this is resolved once and for all. This is not a critical...
  23. Incorrect, I see it being argued on more than one...

    Incorrect, I see it being argued on more than one thread and other internet forums by multiple individuals, not just Ting customers. Verizon and T-Mobile MVNOs are doing the same thing. Don't try...
  24. Never forget that MVNO's don't own their own...

    Never forget that MVNO's don't own their own network and rely on the big 3 providers for service. They are not certain about when a network will be shut down when and where. They get their...
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    Did you try contacting CS online chat ?? Always...

    Did you try contacting CS online chat ?? Always worked when I had a question without having to call in and answered much faster than with a telephone call. Don't forget that many call centers have...
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