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Type: Posts; User: pinot

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  1. Replies
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    The phones TMobile is worried about are 3g...

    The phones TMobile is worried about are 3g phones, the expensive ones. TMo's proprietary 3g radio bands prohibit desirable use of the phone for most if the imei is blocked and people have to use...
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    Interesting:

    Interesting:
  3. Thread: Sidekick Outage

    by pinot
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    28,131

    What is your reaction to part seven of the T-Mo...

    What is your reaction to part seven of the T-Mo contract?
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    10,761

    with what they're doing to us now, I feel like I...

    with what they're doing to us now, I feel like I need a union and the $ they suck away would be well spent.
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    even call center director said the main board...

    even call center director said the main board directors were keeping something from him...
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    Sticky: Nope. That = 2 data plans, one required on the...

    Nope. That = 2 data plans, one required on the new line and one you choose to have on your existing line. You could to a partial discount upgrade to a Nokia 3555 for what yesterday was roughly 58$(or...
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    Yes, I would assume the type of GPA most T-Mobile...

    Yes, I would assume the type of GPA most T-Mobile employees would compare in such a childish rant would be High School GPA, as that's the extend of most of our supervisor's education.

    No there...
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    Yes, atta way to draw an inverse parallel to an...

    Yes, atta way to draw an inverse parallel to an extreme I'm not talking about. If you'd like to discuss the issues head on, I'd love to. But drawing up straw-man arguments and fleeing from the...
  9. Be careful, we're hearing from a lot of customers...

    Be careful, we're hearing from a lot of customers that this plan selection and agreement with wirefly on one of their deals is causing your account to be canceled (ETF?) and resumed as new with no...
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    This was the one in ATT roaming areas right?

    This was the one in ATT roaming areas right?
  11. I saw a good one the other day, it was on account...

    I saw a good one the other day, it was on account with a year 2000 start date, back when AT&T started thinking they'd go all out with Rodgers and offer plans with a home area including Canada (I...
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    new upgrades/activations via t-mo itself do not...

    new upgrades/activations via t-mo itself do not require contracted data (despite many retail stores thinking so because they don't check the list "oh it's a smartphone right deeehhr?"), but you need...
  13. You're dead on there. I got a good one for...

    You're dead on there.

    I got a good one for you guys. So I have a meeting with a manager, he's responsible for over 100 T-Mo reps and speaks directly with John Birrer and all the big corp people. ...
  14. I want to see the f'n trees.

    I want to see the f'n trees.
  15. T-Mo is growing at a good rate, its just that the...

    T-Mo is growing at a good rate, its just that the type of customers it's gaining aren't prime customers. Flexpay and Prepaid and doing very well...but we want growth in postpaid contract data users.
  16. You're wrong, just like most customers who call...

    You're wrong, just like most customers who call up and get all frustrated about this. T-Mo gave the option of getting out ETF free if you had SMS overage in a given timeframe , but it was not...
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    My bad, stupid question. Didn't recognize the...

    My bad, stupid question. Didn't recognize the significance of the "W"
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    It's T-Mobile. This little error is common and...

    It's T-Mobile. This little error is common and should be the least of your worries, at least it doesn't cost you extra and doesn't cause you to lose messages. You have to be thankful for what does...
  19. Yes, Yes, Yes. I was hoping more of you would...

    Yes, Yes, Yes. I was hoping more of you would feel this way!

    It's not that a fee is going up by $1.50. It's the principle of what is being charged. A paper bill is basically an American...
  20. You're off base. And stop trolling.

    You're off base.

    And stop trolling.
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    ATT is slower, but won't be for long. T-Mo got...

    ATT is slower, but won't be for long. T-Mo got it's big press release on being faster than everyone except Verizon (because relatively no one is on our 3g), so soon enough we'll degrade services to...
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    I wish we could do that. So much dealer fraud...

    I wish we could do that. So much dealer fraud could have been prevented by disallowing those hundreds of fake usernames created by the Mobile Solutions mongrels who would steal from customers and the...
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    Yes, that is the end result. You don't yet...

    Yes, that is the end result. You don't yet understand how T-Mobile is getting there.

    We want to sell more expensive phones and therefore their data plans. To do this, much like most regimes...
  24. The only thing that can get you out of your...

    The only thing that can get you out of your contract is the part they guarantee, the Monthly Recurring Charge of your voice service (and now if you have contract data at 24.99 or 34.99). There is no...
  25. Thread: Upgrade Fee

    by pinot
    Replies
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    5,029

    Well said. And the same thing is happening to...

    Well said.

    And the same thing is happening to it's CSRs, very difficult place to work. Not fun and not lucrative, even though it's strongly positioned and in some areas designed to be the...
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