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Type: Posts; User: jmac32here

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  1. Replies
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    Just checked and saw both QLink and HM websites...

    Just checked and saw both QLink and HM websites are back online.

    Did initially bump into some errors on the QLink site, but now are both fully online as though nothing happened today.

    You can...
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    So, Hello Mobile and QLink websites and CSR...

    So, Hello Mobile and QLink websites and CSR numbers are down - service is still currently working - but now the future is unclear due to this:
    ...
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    Did find this article:...

    Did find this article:
    https://www.kansascity.com/news/business/technology/article199405354.html

    Apparently the owner of RetroBrands "stole" the Nextel brand from Sprint, registered it, and sold...
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    The original Nextel domain redirects to T-Mobile...

    The original Nextel domain redirects to T-Mobile for Business.
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    For a moment, I thought it was VZW.

    For a moment, I thought it was VZW.
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    What we're saying, as this was pointed out on...

    What we're saying, as this was pointed out on Reddit, is that it's a glitch in their "Always On Guarantee" (that you can use data/sms after bill payment lapses for up to 30 days) so if you cancel...
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    Just found that they added all the information...

    Just found that they added all the information about the new SIM's - including "help" for iOS devices having service issues - onto the "Activation/Upgrade SIM" section of their FAQ page.

    Over a...
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    I actually agree on this one. I think it's...

    I actually agree on this one.

    I think it's past time for some admin action, considering how many have blocked/ignored the trolls.
    It's one reason I am not here as much as I used to be.

    People...
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    There's a few having some issues, but I've been...

    There's a few having some issues, but I've been with them throughout the ride and came out the other side issue free. (Aside from the slow cellular data for a little over a month, no biggie to me...
  10. Thank you for the clarification, also explains...

    Thank you for the clarification, also explains why the network configuration isn't the same.
  11. Yea but that's not that case. Part of the...

    Yea but that's not that case.

    Part of the reason is that the sim cards are not the same.

    T-mobile sim starts with 8901 260
    Hello mobile sim starts with 8901 240

    So the mnc is different,...
  12. I should mention this post to people complaining...

    I should mention this post to people complaining about speeds on some former Sprint MVNOs that now are T-mobile wholesale MVNOs.

    Sent from my S6003L using HoFo mobile app
  13. That's not too similar to tmobile. T-mobile is...

    That's not too similar to tmobile.

    T-mobile is rolling out mid band closer to nationwide, covering major cities and suburbs with it, and some rural areas have gotten some of it too.

    mmWave is...
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    I would suggest going through the hellomobile...

    I would suggest going through the hellomobile subreddit.

    Its going to be a bit of a ride.

    Key takeaways:

    Test sim to see if they ported your number over
    Use old sim until it stops working,...
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    The lower speeds are more temporary due to the...

    The lower speeds are more temporary due to the provisional accounts they created to port all our lines to the new network.
    My speeds were mostly slow until today, 3 days after they ported my number...
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    Finally got my current numbers "ported" to the...

    Finally got my current numbers "ported" to the new SIMs.

    Data is a bit sluggish, and Voicemail is all new (brand new back end apparently) and voicemail isn't currently working for one line.

    I...
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    For those attempting to use new SIMs before old...

    For those attempting to use new SIMs before old ones stop working
    I'm telling you to wait.

    Per my conversations with CSR's:

    It is advised to let the system see the new SIMs being used to help...
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    If you order service now or towards the end of...

    If you order service now or towards the end of this month, you should be sent a new wholesale sim card.

    The current headache is only for existing customers that they being migrated from Sprint and...
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    I got 260 a couple months ago too, realized now...

    I got 260 a couple months ago too, realized now it's because i joined a family plan already on the billing system for 260.

    Sent from my S6003L using HoFo mobile app
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    Those people on reddit have been able to...

    Those people on reddit have been able to successfully activate new sims with their current numbers.

    I'm personally still waiting, but the csrs online keep telling me to wait and one finally...
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    The hm setup right now is a mess too. Last...

    The hm setup right now is a mess too. Last August, we got pwg (260) sims.

    Saturday, they just sent us replacement SIMs that have temporary numbers on them. Mnc 240.

    They told us to activate...
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    The pwg sims were 260. Sent from my S6003L...

    The pwg sims were 260.

    Sent from my S6003L using HoFo mobile app
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    The new SIMs are 240. They are now migrating...

    The new SIMs are 240.

    They are now migrating every customer from sprint and pwg to the new wholesale (240) Sims.

    If you are getting sent a new sim as a current hm customer, wait until your...
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    Which device is this, and do you get LTE.. looks...

    Which device is this, and do you get LTE.. looks like you need to change devices since AW is changing entirely to T-Mobile.
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    Update regarding the new SIMs So I just...

    Update regarding the new SIMs

    So I just finished another chat with a CSR regarding the the new SIMs.

    According to them, the migration of your number should happen automatically once the system...
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