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Type: Posts; User: Strum

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  1. Replies
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    Aye, I was just about to suggest doing the...

    Aye, I was just about to suggest doing the student voice plan + the 15$ VP but I re-read it and saw that you needed the MY5 CW.

    So yeah, you'd be looking at the $50 plan if you wanted e-mail +...
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    I would really caution against that. While it...

    I would really caution against that. While it could happen, it would be wrong for a sales associate to tell you that it will happen. If you've had no problems with your phone or your contract and...
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    1,051,211

    Just called and had the LD removed since I barley...

    Just called and had the LD removed since I barley use it. Brings my bill down to roughly $65 after taxes
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    3,622

    I have 500mb on my iPhone having just recently...

    I have 500mb on my iPhone having just recently switched from the 6gb plan and I am still able to tether.
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    1,051,211

    After taxes.

    After taxes.
  6. I doubt this will see the light of day. It was a...

    I doubt this will see the light of day. It was a question on a survey to judge customer response - which has been overwhelmingly negative - so I don't see it happening anytime soon.
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    Just re-signed today. Managed to get: 350...

    Just re-signed today.

    Managed to get:

    350 wkday
    unlim e/w @ 6pm
    unlim inc
    500mb data
    unlim canadian ld
    unlim text, cd, vm
  8. Some phones still have $35/45 but as far as I'm...

    Some phones still have $35/45 but as far as I'm aware the cheapest data/voice combo plan is $50 so you're stuck choosing that anyways
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    Care to elaborate? I know the money wasn't great...

    Care to elaborate? I know the money wasn't great but a manager can make decent money if they hit their bonuses, no?
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    I may be wrong, since I haven't worked for Rogers...

    I may be wrong, since I haven't worked for Rogers for about 5 months, but I'll do my best to answer for you.

    1) Yes, each phone number would get their own set of 5 numbers. They can be the same,...
  11. Don't count on any promotions. Assuming that you...

    Don't count on any promotions. Assuming that you would be entitled to promotions won't be you very far and the call centre rep won't do much for you.

    That being said, having worked for Rogers both...
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    I started my post off with "this information is 3...

    I started my post off with "this information is 3 years old and is probably no longer current." Are you implying that you know the exact dollar amount that a third party dealer has made over the last...
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    This information is about 3 years old, so I can...

    This information is about 3 years old, so I can almost guarantee you that it has since changed. Also, like mentioned above, I am quite certain that Rogers is no longer giving out contracts for 3rd...
  14. I only read the first page so pardon my post if...

    I only read the first page so pardon my post if this had already been mentioned but has anyone taken into consideration that in Canada/US the carriers supply the phones, whereas in Europe (and...
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    Most complaints among Canadian Carriers?

    A friend who works for Rogers just showed me these stats:



    Thing is, I don't feel like this gives me context. It doesn't give information regarding the number of subscribers vs the number of...
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    Hello all, Sorry to bump a (very) old thread...

    Hello all,

    Sorry to bump a (very) old thread but I figured I would just ask here again rather than making an entirely new thread. I left the company in June of this year (2010) and have since...
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    This. Being able to add it to your iPhone is a...

    This.

    Being able to add it to your iPhone is a glitch, and will actually get you in hot water via corporate security unless you have direct consent - in which case they'll help you set it up on...
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    Retail to call centre back to retail?

    Hey All,

    I've got an opinion question to ask any of you current Rogers employees.

    I started at Rogers about a year and a half ago at retail making half decent money but nothing fantastic....
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    Do not deal with iPhones via Costco. I've had...

    Do not deal with iPhones via Costco. I've had multiple horror stories and plenty of customers with very poor information at my store because of the.
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    Still more or less the same. Mail-in rebate is a...

    Still more or less the same. Mail-in rebate is a value of $50. Hands are still tied.
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    I hate CSAT. It's literally all I've heard...

    I hate CSAT.

    It's literally all I've heard about in the last few weeks.
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    Have you spoken with someone in the Fraud...

    Have you spoken with someone in the Fraud department?
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    Hey, no I agree. My colleague I was working with...

    Hey, no I agree. My colleague I was working with today was refusing to do upgrades because he didn't want to wait on hold. I've had bad days (today being one of them :p) and I'd be the first to...
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    Couldn't agree more :2thumbs:

    Couldn't agree more :2thumbs:
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    Like others have said, our systems were actually...

    Like others have said, our systems were actually down. The 2 customers today that wanted to wait around for the hour while on hold with the HUP line left the store with upgraded iPhones.

    Don't...
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